BUS 349 Week 2 Quiz | Assignment Help | Mercer University

BUS 349 Week 2 Quiz | Assignment Help | Mercer University

Week 2 Content Review Quiz

 

Question 1

Which of the following industries has the lowest barrier to entry?

 

o   Solar energy

o   Small Retailer

o   Computer chip

o   Automotive

o   Airline

 

 

Question 2

A firm can exercise greater control over its suppliers in terms of price, quality, and delivery schedules by having:

 

o   global suppliers

o   more suppliers

o   only a single supplier

o   local suppliers

o   fewer suppliers

 

 

Question 3

The power of suppliers is one of the competitive forces that affect an organization's ability to compete.

 

o   True

o   False

 

 

Question 4

The inventors of a disruptive technology always benefit the most from the new technology; it is rare that fast followers catch up quickly.

 

o   True

o   False

 

 

Question 5

Which of the following technologies permits service calls to U.S. companies to be answered in India just as easily and inexpensively as if the help desk were in the United States?

 

o   Software as a web service

o   TQM

o   Internet telephony

o   Cellular networks

o   The World Wide Web

 

 

Question 6

The reduction of errors to 3.4 million defects per million opportunities is central to the concept of:

 

o   loading dock quality control

o   Six sigma

o   Best practices

o   benchmarking

o   cycle time reduction

 

 

 

Question 7

Which of the following companies is identified in chapter 3 of the text as using benchmarking to achieve an order-shipping accuracy of 99.9 percent?

 

o   L. L. Bean

o   Goodwill

o   Ford Motor Co.

o   GE Aviation

o   NIke

 

 

Question 8

One of the best ways to reduce quality problems is to increase cycle time.

 

o   True

o   False

 

 

Question 9

Mapping and measuring existing processes is an important part of BPM.

 

o   True

o   False

 

 

 

 

 

Question 10

Which of the following best describes the effect that new information technology has on society?

 

o   It is beneficial for society as a whole, while raising dilemmas for consumers.

o   It has a ripple effect, raising new ethical, social, and political issues.

o   It has a magnifying effect, creating increasing numbers of ethical issues.

o   It has a waterfall effect in raising ever more complex ethical issues.

o   It has a dampening effect on the discourse of business ethics.

 

 

Question 11

The use of information technology to assemble data from multiple sources to create digital dossiers of detailed information about individuals is known as ___________.

 

o   phishing

o   profiling

o   spamming

o   spoofing

o   spyware

 

 

Question 12

Which of the following U.S. laws gives patients access to personal medical records and the right to authorize how this information can be used or disclosed?

 

o   Freedom of Information Act

o   Privacy Protection Act

o   COPPA

o   HIPAA

o   Gramm-Leach-Billey Act

 

 

Question 13

When a cookie is created during a website visit, it is stored:

 

o   on the ISP's servers.

o   on the hard drive of the visitor's computer.

o   nowhere, they are only used during a visit and are discarded once a visitor leaves the website.

o   in the browser's application settings.

o   on the website's server.

 

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