BUSI 411 Week 6 Exam

The typical difference between quality circles and continuous improvement teams is:

Fixing a problem will often cost money; to minimize these costs it is best to find and fix the problem:

To minimize quality risks, which of the following would be least likely to be outsourced to less-developed countries?

ISO certification differs substantially from the Baldrige Award in that it:

TQM stands for:

_______ variation is a variation whose cause can be identified.

The chair of the operations management department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are in control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results:
 

Using .95 control limits (5 percent risk of Type I error), which instructor(s), if any, should he conclude is (are) out of control?

A design engineer wants to construct a sample mean chart for controlling the service life of a halogen headlamp his company produces. He knows from numerous previous samples that this service life is normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent production batches, he tested service life on random samples of four headlamps, with these results:
 

What is the sample mean service life for sample 2?

The greater the volume of the process being targeted for inspection, the more attractive __________ inspection is.

The specifications for a product are 6 mm ± 0.1 mm. The process is known to operate at a mean of 6.05 with a standard deviation of 0.01 mm. What is the C_pk for this process?

The direct result of disaggregating the aggregate plan is the:

Aggregate planning is capacity planning for:

Which of the following is most closely associated with disaggregation?

Which one of the following would not be considered a decision option for purposes of aggregate planning?

In doing aggregate planning for a firm producing paint, the aggregate planners would most likely deal with:

Which one of the following most closely describes net requirements for the current period?

In a master schedule, the planning horizon is often separated into a series of time periods called:

Which of the following is not usually necessary in order to have an effective MRP system?

The MRP input stating which end items are to be produced, when they are needed, and what quantities are needed, is the:

In MRP, the gross requirements of a given component part are calculated directly from:

The degree to which a product or service satisfies its intended purpose is determined by service after delivery, ease of use, design, and conformance to design.

Control limits are based on multiples of the process standard deviation.

In the master production schedule, production is planned for the next period whenever the available-to-promise quantity becomes negative.

Independent demand tends to be more "lumpy" than dependent demand, meaning that we need large quantities followed by periods of no demand.

Lot-for-lot ordering in MRP minimizes holding costs for parts that are carried over to other periods.