BUSI 411 Week 2 Exam

Which of the following principles emphasizes that actions should make the community as a whole better off?

Which of the following is not a benefit of using models in decision making?

Business organizations consist of three major functional areas which, ideally:

Which of the following is a system in which low-skilled workers use specialized equipment to produce high volumes of standardized goods?

Which of the following is not a characteristic of service operations?

Which of the following is not a characteristic of service operations?

Core competencies in organizations generally do not relate to:

The external elements of SWOT analysis are:

Productivity growth can be calculated by:

Time-based approaches of business organizations focus on reducing the time to accomplish certain necessary activities. Time reductions seldom apply to:

In an assembly operation at a furniture factory, six employees assembled an average of 450 standard dining chairs per five-day week. What is the labor productivity of this operation?

Which of the following possible values of alpha would cause exponential smoothing to respond the most quickly to forecast errors?

The owner of Darkest Tans Unlimited in a local mall is forecasting this month's (October's) demand for the one new tanning booth based on the following historical data:
 

  
What is the monthly rate of change (slope) of the least squares trend line for these data?

The owner of Darkest Tans Unlimited in a local mall is forecasting this month's (October's) demand for the one new tanning booth based on the following historical data:
  

  
What is this month's forecast using the least squares trend line for these data?

Which of the following helps improve supply chain forecasting performance?

The business analyst for Video Sales, Inc. wants to forecast this year's demand for DVD decoders based on the following historical data:
 

  
What is the forecast for this year using exponential smoothing with alpha = .4, if the forecast for two years ago was 750?

The research and development activity which starts after positive research results are available and attempts to turn these results into useful commercial applications is:

One way to increase reliability is to:

Elements of the service process in which there is no contact with the customer are referred to as: 

Which of the following is not a reason for redesigning a product or service?

The term "standardization" is closely associated with:

Operations managers, who usually use quantitative approaches, are not really concerned with ethical decision making.

An example of an operational operations management decision is inventory level management.

Forecasts based on an average tend to exhibit less variability than the original data.

A house of quality is achieved when no department in a single location has more than 15 percent rejects.

Commonality of components is beneficial for manufacturing but not for services.