MGT 311 ENTIRE COURSE | University of Phoenix
MGT 311 ENTIRE COURSE
MGT 311 Week 1 Individual Assignment Data Collection
Imagine you are a manager of three employees. You have decided to assess each individual’s character, personality, and job satisfaction to improve your ability to manage them.
Ask three co-workers, friends, or family members to take the following self-assessments:
How Satisfied Am I with My Job?
Am I Engaged?
How Are You Feeling Right Now?
What’s My Affect Intensity?
What’s My Emotional Intelligence Score?
Am I A Deliberate Decision Maker?
Provide the participants with a copy of University of Phoenix Material: How to Save the Self-Assessments Guide.
A copy of this document is located in the Course Materials forum.
Ask the participants to return soft copies the completed self-assessments to you. Note: Be sure the respondent’s browser is not set to automatically clear your cache and cookies. Survey results will be cleared if the browser is set to automatically clear cache and cookies. Call Technical Support for assistance, if needed.
Post the self-assessment results to the Assignments page. To earn full credit, responses from three respondents for each self-assessment are required.
MGT 311 Week 1 DQS
DQ 1
???Which of the following employee characteristics have the greatest impact on employee behavior: general attitudes, job satisfaction, emotions and moods, personality, values, or perception? Provide a rationale for your choice.
DQ 2
???Review the section in Ch. 5 of your text titled, “An Ethical Choice: What If I Have the ‘Wrong Personality?’” As a manager, what do you if you have someone who scores low in desirable personality traits, but their behavior does not reflect this? How would this affect your management of that employee? How might this affect the organization?
MGT 311 Week 2 Individual Assignment Employee Portfolio Management Plan
You are a manager of three employees at Riordan Manufacturing. You recently had these employees take a series of self-assessments to aid you in managing them. Now that you have these assessments, you are now tasked with creating an Employee Portfolio for each of the employees to help guide you in developing ways to best manage them.
Resources: Results of Self-Assessments, Employee Portfolio Management Plan Template (Course Materials forum)
Complete the Employee Portfolio Management Plan. Please use the template located in the Course Materials forum.
Summarize management recommendations for each employee. Answer the following question as it pertains to each employee: How might this employee’s characteristics affect the performance of the organization?
MGT 311 Week 2 Learning Team Assignment Reflection summary
Discuss the objectives for Week One and Two. Your discussion
should include the topics you feel comfortable with, any topics you
struggled with, and how the weekly topics relate to application in your
field.
Write a 350- to 700-word summary of the team’s discussion
MGT 311 Week 2 DQS
DQ 1
???As a manager, what factors do you consider when determining the most effective way to communicate a message to your employees? Does this change if you are preparing to communicate the same message to your superiors? Why?
DQ 2
???There are a variety of theories of motivation, many of which are complementary. Of the main motivational theories described in the text, which theory or theories do you think would apply most fully to you? Why?
MGT 311 Week 3 Individual Assignment Employee Portfolio Motivational Action Plan
You are a manager for Riordan Manufacturing. You recently administered a series of assessments to your three employees to give you a better understanding of their different traits. You have begun putting together an Employee Portfolio for each employee. Now you must use the information from the assessments to create a Motivational Plan.
Select one or more motivational theory from the text that would be appropriate for each of your three employees based on their individual characteristics. Complete the Motivational Action Plan for each employee. Please use the template located in the Course Materials forum. In your plan, describe how employee evaluations will be leveraged to motivate each of the three employees.
Describe how the strategy selected connects to one or more of the motivational theories described in the text.
The Motivational Action Plan should not exceed three pages (including the table in the template).
MGT 311 Week 3 Learning Team Assignment Collaboration and Conflict Resolution Summary
Complete the Teamwork, Collaboration, and Conflict Resolution simulation found on the student website.
Discuss the effects of the conflict management styles during the simulation. What effect does your own conflict management style have on the team? How do the team members vary in their approaches? Should you change your conflict management style or continue with what is comfortable for you?
Create a summary of the strategies that would be most effective to manage conflict within your Learning Team. The summary should not exceed one page.
MGT 311 Week 3 DQS
DQ 1
???Although the optimal level of conflict can be functional, no conflict or too much conflict can be dysfunctional. What steps would you as a manager take to stimulate some degree of conflict when appropriate and reduce conflict when it is excessive?
DQ 2
???In the article, “Conflict In Work Teams: Problems and Solutions”, the author discusses several strategies for resolving group or team conflict. Which type of strategies seems to fit you best? What criteria should you consider when determining the best conflict resolution strategy?
MGT 311 Week 4 Learning Team Assignment Groups, Teams,and Conflict
Part I: Team Strategy Plan
You are part of a group of newly hired team superintendents with
Riordan Manufacturing. Your group was hired to lead new teams and
begin production of the newly designed CardiCare Valve heart
val ves. This will be at the organization’s Pontiac, MI, location that is
currently manufacturing custom plastic parts. Many of the production
employees are current employees from other divisions, and the
company expects to hire some new employees.
Resource s: Riordan Manufacturing Virtual Organization, and
University of Phoenix Material: Team Strategy Plan
Review the Riordan Manufacturing intranet site and the Human
Resource section under Demographics, Employees, Employee Files,
and Reports.
Prepare a plan to create the teams. Address the following in your
plan:
? Identify various strategies available to build teams.
? What challenges or barriers may happen?
? How will the best strategy be determined?
? What measures will you use to determine if the team is operating
successfully
Part II: Conflict Management Plan
While developing the teams, the management group finds that there
is currently some internal conflict among two of the employees
chosen for this project. David Nguyen has spoken to his current
manager twice regarding his feelings that James Deal is intentionally
creating problems on the production line, which is causing David to
miss his quality checks. James insists that he has no idea what David
is referring to and does not understand why David is trying to cause
problem. James now goes to his own superintendent because he
feels David is spreading rumors that he is looking for other work.
David advises his own manager that he is not sure why James thinks
this because he has never said anything like that.
Before the new teams are formed, the management group knows
they must resolve this issue so that the new production teams can
operate smoothly. Both James and David are good employees with
positive performance reviews, and they were chosen for the new
project because of this reason.
Resources: Riordan Manufacturing Virtual Organization, and
University of Phoenix Material: Conflict Management Plan
Create a Conflict Management Plan for the conflict between David
and James. In this plan, include the following:
? The various conflict management strategies
? The strengths and weaknesses of each
? Considerations for selecting a strategy
? Alternate strategies
? Possible challenges
MGT 311 Week 4 Learning Team Assignment Reflection summary
Discuss the objectives for Week 4. Your discussion
should include the topics you feel comfortable with, any topics you
struggled with, and how the weekly topics relate to application in your
field.
Write a 350- to 700-word summary of the team’s discussion
MGT 311 Week 4 DQS
DQ 1
1. Organizational culture is in many ways beneficial for an organization and its employees but can also be a liability. What do you think are the most significant ways that organizational culture is beneficial? A liability? Be sure to provide specific examples.
DQ 2
2. What is the difference between the position a person holds in a company and their political power? Is the top executive in an organization always the person who holds the most political power? Explain your answer.
MGT 311 Week 5 Learning Team Assignment Change Management and Communication Plan
Riordan Manufacturing has decided to make a change to company’s customer management system. The company does not currently have any formal system for managing its customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team is now working to help Riordan implement this planned change.
Create a Change Management and Communication Plan. The plan should address the details in section I and section II, outlined below.
Section I: Change Management
Identify the most appropriate and effective organizational structures for Riordan Manufacturing to implement to accomplish its planned changes.
Identify characteristics of the company’s culture. How can aspects of the corporate culture be leveraged to affect the necessary changes to employee behavior?
Identify the potential sources of resistance to change and develop strategies to manage resistance to change.
Recommend a strategy to implement the changes over the next 12 months.
Describe how the success or failure of the planned change with be evaluated.
Section II: Communication
Enumerate the most appropriate channels for communicating the change to the employees, and explain why these channels were selected.
Identify the potential barriers to effective communication and strategies for overcoming the barriers.
Develop one message for a specific communication channel. The message must communicate the following points:
Organizational areas affected by the change.
Why the change is important to the organization (create a sense of urgency surrounding the change).
Planned outcome of the change.
Next steps in the change process.
The Change Management and Communication Plan should not exceed five pages.
MGT 311 Week 5 Learning Team Assignment Reflection summary
Discuss the objectives for Week 5. Your discussion
should include the topics you feel comfortable with, any topics you
struggled with, and how the weekly topics relate to application in your
field.
Write a 350- to 700-word summary of the team’s discussion