MGT 311 Week 4 Learning Team Assignment Groups, Teams,and Conflict | University of Phoenix
MGT 311 Week 4 Learning Team Assignment Groups, Teams,and Conflict
Part I: Team Strategy Plan
You are part of a group of newly hired team superintendents with
Riordan Manufacturing. Your group was hired to lead new teams and
begin production of the newly designed CardiCare Valve heart
val ves. This will be at the organization’s Pontiac, MI, location that is
currently manufacturing custom plastic parts. Many of the production
employees are current employees from other divisions, and the
company expects to hire some new employees.
Resource s: Riordan Manufacturing Virtual Organization, and
University of Phoenix Material: Team Strategy Plan
Review the Riordan Manufacturing intranet site and the Human
Resource section under Demographics, Employees, Employee Files,
and Reports.
Prepare a plan to create the teams. Address the following in your
plan:
? Identify various strategies available to build teams.
? What challenges or barriers may happen?
? How will the best strategy be determined?
? What measures will you use to determine if the team is operating
successfully
Part II: Conflict Management Plan
While developing the teams, the management group finds that there
is currently some internal conflict among two of the employees
chosen for this project. David Nguyen has spoken to his current
manager twice regarding his feelings that James Deal is intentionally
creating problems on the production line, which is causing David to
miss his quality checks. James insists that he has no idea what David
is referring to and does not understand why David is trying to cause
problem. James now goes to his own superintendent because he
feels David is spreading rumors that he is looking for other work.
David advises his own manager that he is not sure why James thinks
this because he has never said anything like that.
Before the new teams are formed, the management group knows
they must resolve this issue so that the new production teams can
operate smoothly. Both James and David are good employees with
positive performance reviews, and they were chosen for the new
project because of this reason.
Resources: Riordan Manufacturing Virtual Organization, and
University of Phoenix Material: Conflict Management Plan
Create a Conflict Management Plan for the conflict between David
and James. In this plan, include the following:
? The various conflict management strategies
? The strengths and weaknesses of each
? Considerations for selecting a strategy
? Alternate strategies
? Possible challenges