COM 120 WEEK 2 QUIZ
1 Hearing is the __________ sounds
a physical process of interpreting
b physiological process of receiving
c mental process of remembering
d psychological process of interpreting
e procedural process of mapping
1
2. In what way does listening differ from hearing?
a. Hearing registers sounds, and listening interprets the meaning.
b. Hearing is sensory, and listening is nonsense.
c. Listening is used for speeches, and hearing is used for conversations.
d. Listening is physiological, and hearing is psychological.
e. Everyone can hear, but not everyone can listen.
1
3. Audience members provide verbal and nonverbal responses to a speaker. These messages from the audience to the speaker are referred to as:
a. listener distractions.
b. situational distractions.
c. audience feedback.
d. listening cues.
e. hearing aids.
1
4. When poor listening is due to audience members letting their minds wander to things other than the speaker's message, this is known as:
a. situational distractions.
b. listener distractions.
c. limited attention span.
d. jumping to conclusions.
e. normal listening behavior.
1
5. The speaker can combat listener distractions by:
a. emphasizing how each main idea relates to the thesis.
b. talking louder and faster.
c. using audience analysis to analyze listeners' preconceptions.
d. making the speech as short as possible.
e. lecturing the audience on the need to pay attention.
1
6. When listeners assume that because two messages are similar, they must be identical, they are practicing:
a. assimilation.
b. interpretation.
c. identification.
d. categorization.
e. implication.
1
7. Careful analysis of audience attitudes and preconceptions can help a speaker protect against which listening problem?
a. Listener distractions
b. Short attention span
c. Jumping t conclusions
d. Situational distractions
e. Assimilation
1
8. Careful listening relies on two techniques:
a. selection and retention.
b. criticism and assimilation.
c. mapping and note taking.
d. identification and description.
e. hearing and believing.
1
9. The first step in the mapping process is:
a. identifying the main ideas.
b. assessing the main ideas.
c. extracting the thesis.
d. deciding whether the main ideas support the thesis.
e. finding your compass.
1
10. The main goal of note taking is to:
a. record as much significant information as you can, as efficiently as possible.
b. record the main points and thesis as complete sentences.
c. record as much of the speech as possible, word for word.
d. create an accurate description of the speech, with no evaluation.
e. record any mistakes the speaker makes, verbally or nonverbally.
1
11. The strength of an opinion as supporting material rests on the:
a. ethos of the person who holds it.
b. factual support that verifies it.
c. intelligence of the listener who accepts it.
d. importance of the issue addressed by it.
e. number of people who agree with it.
1
12. Critical thinking is not "negatively, hostile, or adversarial." It is defined as the ability to:
a. consider any significant similarities and differences between you and your listeners.
b. form and defend your own judgments.
c. plan an action to achieve a challenge.
d. critique each of the speaker's main ideas.
e. accept the speaker's basic assumptions.
1
13. Critical listening leads to an understanding of a speech as well as an interpretation and assessment of it. This allows the listener to draw conclusions based on:
a. reflective judgment.
b. unstated assumptions.
c. critical opinions.
d. uncritical analysis.
e. rhetorical facts.
1
14. What are critical judgments?
a. Statements that can be independently verified
b. Evaluative statements that you can defend by providing reasons
c. Negative evaluations of a speaker and/or a speech
d. Key points of reasoning presented by a speaker to support his or her arguments
e. Any negative audience feedback
1
15. Evaluation standards for assessing the quality of a speech should be based on an understanding of:
a. the rhetorical situation and the speaker's purpose.
b. the speaker's purpose and audience feedback.
c. audience feedback and the rhetorical situation.
d. the speech situation and the speech purpose.
e. the thesis and general purpose.
1
16. What three factors should a speaker analyzing an audience for a speech focus on?
a. Attitudes, actions, and personality.
b. Culture, psychology, and demographics
c. Assimilation, deliberation, and identification
d. Resonance, decorum, and ethos
e. Knowledge, experience, and lifestyle
1
17. Speakers should keep in mind that most audiences are:
a. captive.
b. homogeneous.
c. demographic.
d. heterogeneous.
e. stereotypical.
1
18. Which of the following audiences is a voluntary audience?
a. Members of the Rotary Club at a luncheon
b. Children accompanying their parents to a PTA meeting
c. Students in a required public speaking class
d. Employees whose jobs depend upon their participation in a seminar
e. Church goers expecting a sermon but listening to a political speech
1
19. Which of the following is an example of a captive audience?
a. A church congregation
b. Students at an anti-war rally
c. Business people at a Rotary luncheon
d. A group of voters at a political rally
e. Students at a required assembly
1
20. Relying solely on demographic categories for your audience analysis leads the speaker to risk unwarranted:
a. stereotyping.
b. platitudes.
c. condescension.
d. allusions.
e. selective exposure.
1
21. The topics, hobbies, and experiences that are important to your listeners make up their:
a. personal interests.
b. self-interests.
c. reference groups.
d. cultural facts.
e. beliefs and values.
1
22. Which of the following speech elements should be avoided when speaking to an audience whose interest in your topic is low?
a. Personal anecdotes
b. Rhetorical questions
c. Startling statements
d. Technical language
e. Narratives
1
23. An analysis of your listeners' beliefs, values, interests, and knowledge is an examination of:
a. audience culture.
b. audience psychology.
c. audience demographics.
d. audience composition.
e. audience ethos.
1
24. The analysis of listeners' perceptions and their selective exposure and attention is an analysis of:
a. audience culture.
b. audience composition.
c. audience demographics.
d. audience psychology.
e. audience anxiety.
1
25. The listener's tendency to listen only to messages that are agreeable is known as selective:
a. attention.
b. exposure.
c. perception.
d. assimilation.
e. service.
1
26. The listener's selection of certain ideas in the speech to pay close attention to is known as selective:
a. exposure.
b. assimilation.
c. perception.
d. attention.
e. motivation.
1
27. __________ occurs when listeners decide what a speech means by interpreting it in a particular way.
a. Perception
b. Evaluation
c. Assumptions
d. Assimilation
e. Condescension
1
28. Which of the following is NOT an example of formal audience analysis?
a. Focus groups
b. Surveys
c. Library research
d. Questionnaires
e. Market research
1
29. Which of the following is NOT an example of informal audience analysis?
a. Direct knowledge of listeners' characteristics
b. Direct observation of audience members
c. Demographic analysis of listeners' characteristics
d. Library research into survey and poll results
e. Focus groups
1
30. What is the universal audience?
a. An imaginary audience made up of all reasonable people
b. An imaginary group also known as the general public
c. A predicted group off all the people who will hear about a speech
d. A large group of culturally diverse listeners
e. A specific audience which the speaker has thoroughly analyzed
1
31. Which of the following questions should you ask yourself in a personal inventory?
a. What are my obscure interests?
b. What are my audience members' dislikes/likes?
c. How am I different from my audience?
d. Which of my experiences are generalizable?
e. Where is this speech being given?
1
32. Developing a strategic plan allows the speaker to:
a. respond to the rhetorical situation.
b. create a rhetorical situation.
c. speak at the rhetorical situation.
d. create a specific situation.
e. respond to the specific rhetorical purpose.
1
33. Which of the following are two primary opportunities that arise with each speaking situation?
a. Audience analysis and ethos establishment
b. Audience analysis and strategic planning
c. Information advantage and audience analysis
d. Personal inventory and inducing action
e. Information advantage and time frame
1
34. Which of the following is NOT a strategy for respecting cultural diversity during topic selection?
a. Select a topic that is important to both you and your audience
b. Select a topic that reduces stereotypes and promotes commonality
c. Evaluate your audience's prior commitment to your topic
d. Identify the constraints and opportunities posed by this diversity
e. Select a topic that is worthy of listener's time
1
35. Controversial topics need to be addressed:
a. with respect for the audience and the rhetorical situation.
b. with strong conviction by the speaker.
c. with caution by the speaker.
d. without concern for the rhetorical situation.
e. with sincerity by the speaker.
1
36. When you select a topic for your speech, you should select one that is:
a. important to you and interesting to the audience.
b. popular.
c. controversial.
d. easily researched.
e. timely.
1
37. Conducting a personal inventory is a strategy for:
a. selecting a topic.
b. creating a strategic plan.
c. researching the topic.
d. brainstorming.
e. selecting supporting material.
1
38. Brainstorming to identify potential speech topics is a strategy for:
a. conducting a personal inventory.
b. critical thinking.
c. using finding aids.
d. narrowing the scope of the topic.
e. deliberating.
1
39. During strategic planning you will engage in the following activities:
a. identifying the purpose, constraints, opportunities, and means.
b. identifying the topic, means, specific purpose, and organizational pattern.
c. identifying the rhetorical situation, the occasion, and the speaker.
d. identifying the thesis, purpose, constraints, and opportunities.
e. identifying supporting materials, arguments, and claims.
1
40. A speech designed to prompt the audience to think about an issue that they had previously ignored has the purpose of:
a. creating a positive feeling.
b. agenda setting.
c. inducing a specific action.
d. strengthening commitment.
e. weakening commitment.
1
41. You are a political candidate getting ready to give a speech to supporters. You need to get people who have pledged to vote for you to take a more active role in your campaign. Which of the seven common purposes would best suit the type of speech you should give in this situation?
a. Creating a positive feeling
b. Providing new information
c. Creating a negative feeling
d. Inducing a specific action
e. Strengthening commitment
1
42. When addressing an audience that is already favorably disposed toward your position, the most appropriate purpose to pursue is:
a. agenda setting.
b. providing new information.
c. strengthening commitment.
d. weakening commitment.
e. creating a new perspective.
1
43. In the strategic planning process, your ethos is a(n):
a. constraint.
b. opportunity.
c. means.
d. exigence.
e. invention.
1
44. The specific purpose statement clearly identifies the:
a. desired outcome of the speech.
b. principle claim of the speech.
c. central idea of the speech.
d. goal of the audience.
e. speaker's agenda.
1
45. The thesis of a speech identifies __________ of the speech.
a. the desired outcome
b. the principle claim
c. the central idea
d. both the principle claim and the centra idea
e. All of the above