ENGL 206 Week 1 Assignment Help | Devry University
- Devry University / ENGL 206
- 12 Jan 2019
- Price: $5
- Other / Other
ENGL 206 Week 1 Assignment Help | Devry University
Week 1
Assignment
Week 1 Customer
Response Letter
For this week's assignment, you are
writing a response to a customer complaint. Please open the assigned scenario (Links to an external site.)Links to an
external site. and then follow the guidelines
presented in the Lecture and in Chapter 5. In particular, review the section on
Adjustments on page 108 and see the sample letter on page 110. To ensure that
you understand what is required for the assignment, be sure to review the Week 1 Customer Response Grading Rubric (Links to an external
site.)Links to an external site..
Keep the following best practices in
mind as you write your letter.
- Consider
how you can best maintain goodwill with your customer and how you can
satisfy the customer's needs.
- Analyze
your reader and write a letter that the customer will find professional
and that resolves the complaint.
- Be
specific about what action steps your company will take and what action
steps the customer may need to take.
- Use
the following file-naming convention: YourLastName_Week1_letter.docx and
submit your assignment.
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