JWI 550 Week 9 Assignment Help | Strayer University

JWI 550 Week 9 Assignment Help | Strayer University 


Assignment 3: OM Course Project: OM as a Competitive Advantage in Your Organization

This project will help you synthesize and apply what you have learned in the Operations Management

course to your organization. Keep in mind you will analyze your organization from a leadership

perspective. You will assess your organization through a competitive priority lens and evaluate the ten

OM decision areas and key processes to develop actionable recommendations to increase your

company’s competitive advantage.

This should be a 7-9 page paper. Choose an organization (current or past) and complete the following:

 

1. Describe the competitive priorities of your organization and the product-process strategies used.

As a result, what are the key tasks that senior management should focus on doing especially

well?

 

a. Hint: Compete on differentiation, cost and/or response? Process focus, repetitive focus,

product focus, or mass customization focus?

2. Refer to the Ten Strategic OM Decisions (page 8, Heizer & Render):

1. Design of goods and services

2. Managing quality

3. Process and capacity design

4. Location strategy

5. Layout strategy

6. Human resources and job design

7. Supply-chain management

8. Inventory management

9. Scheduling

10. Maintenance

 

Describe how each of the ten OM decision areas is currently addressed.

 

• 3 – 5 sentences/bullets for each area

 

Evaluate the decisions made in each of the ten OM decision areas:

• Do they align with the organization’s competitive priorities and product-process

strategies? Explain why or why not.

3. Describe the operations and key processes of your organization. Describe current-state

processes using the following business process maps:

• SIPOC, and

• Detailed process flowchart, swim-lane process map, or value-stream map

4. What specific, actionable recommendations would you present to your company’s senior

management to improve operations for competitive advantage? Provide a rationale for all

recommendations, and consider the following hints:

• Would you present any changes to competitive priorities and/or product-process

strategies?

• How would you address any of the ten OM decisions differently?

 

• Would you change any processes? Highlight any changes and include a future state

process map.

• What is the timeline for your recommended actions?

 

Your assignment must follow these formatting requirements:

 

• Be typed and double-spaced, using Times New Roman font (size 12) with one-inch margins on all

sides; references must follow APA or school-specific format. Check with your professor for any

additional instructions.

 

• Include a cover page containing the title of the assignment, the student’s name, the professor’s

name, the course title, and the date. The cover page and the reference page are not included in

the required page length.

Grading for this assignment will be based on answer quality, logic/organization of the paper, and

language and writing skills, using the following grading criteria.

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