MGMT 560 Week 13 Final Exam

MGMT 560 Week 13 Final Exam | Assignment Help | Harrisburg University 

Question 1

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James Sebenius, in his Harvard Business Review article: Six Habits of Merely
Effective Negotiators, identifies six mistakes that negotiators make that keep
them from solving the right problem. Identify which mistake is being described.

The negotiator has neglected to consider the course of action he will take if the proposed deal is not possible.

Select one:

Question 2

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Irving Janis identified eight symptoms of Groupthink: Illusion of Invulnerability, Belief of Inherent Morality of the Group, Collective Rationalization, Out-group Stereotypes, Self-Censorship, Illusion of Unanimity, Direct Pressure on Dissenters, and Self-Appointed Mindguards.  You are leading a Decision Making Team and suspect that your team may be suffering from Groupthink.  Identify which symptom your team may be displaying.

A member of the team recommended an alternative solution to the problem, but was told by other team members to “get on board” and that “we already have the optimal solution.”

Select one:

Question 3

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What type of common political behavior involves creating obligations, developing alliances, and using them to accomplish objectives?

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Question 4

What is typically a consequence of Expert Power?

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Question 5

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The use of Referent Power is appropriate for:

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Question 5

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The use of Referent Power is appropriate for:

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Question 6

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Your project team’s recommendations to increase productivity have been approved and your team is now working on an implementation plan.  In order to accomplish the plan, several Subject Matter Experts from various parts of the organization have been brought in to assist.  You have noticed friction and conflict among team members.

Some of the disagreement and opposition on your team supports the achievement of team goals and objectives.  This type of conflict can be described as:

Select one:

Question 7

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Your project team’s recommendations to increase productivity have been approved and your team is now working on an implementation plan.  In order to accomplish the plan, several Subject Matter Experts from various parts of the organization have been brought in to assist.  You have noticed friction and conflict among team members.

The “Psychological Contract” – the unwritten, implicit expectations of person or organization in a relationship – is often broken for what reason?

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Question 8

Irving Janis identified eight symptoms of Groupthink: Illusion of Invulnerability, Belief of Inherent Morality of the Group, Collective Rationalization, Out-group Stereotypes, Self-Censorship, Illusion of Unanimity, Direct Pressure on Dissenters, and Self-Appointed Mindguards.  You are leading a Decision Making Team and suspect that your team may be suffering from Groupthink.  Identify which symptom your team may be displaying.

A member of the team remarks that “our decision will be what’s best for the organization because we have the best and brightest on the team – there is no way we can fail.”

Select one:

Question 9

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The Cause & Effect, or Fishbone Diagram, introduced by Dr. Kaoru Ishikawa can best be used for:

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Question 10

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James Sebenius, in his Harvard Business Review article: Six Habits of Merely Effective Negotiators, identifies six mistakes that negotiators make that keep them from solving the right problem.  Identify which mistake is being described.

The lead negotiator enters the negotiation with positions that she will absolutely accept and others that are she will absolutely not accept.

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Question 11

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Which of the following is true regarding the use of Power?

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Question 12

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Which of the following statements about Strategic Planning is NOT true?

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Question 13

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Which of the following is a tool that helps evaluate potential solutions?

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Question 14

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James Sebenius, in his Harvard Business Review article: Six Habits of Merely
Effective Negotiators, identifies six mistakes that negotiators make that keep
them from solving the right problem. Identify which mistake is being described.

The negotiation team fully understands their own interests and no-deal options, but
has not considered their counterpart’s problem.

Select one:

Question 15

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Which of the following is a tool to conduct an Environmental Scan?

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Question 16

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Your project team’s recommendations to increase productivity have been approved and your team is now working on an implementation plan.  In order to accomplish the plan, several Subject Matter Experts from various parts of the organization have been brought in to assist.  You have noticed friction and conflict among team members.

The conflict resolution you plan to implement does not require a high level of commitment and may be unpopular.  Also, you must resolve the conflict quickly because of project implementation time constraints.  What conflict management style is most appropriate?

Select one:

Question 17

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James Sebenius, in his Harvard Business Review article: Six Habits of Merely
Effective Negotiators, identifies six mistakes that negotiators make that keep
them from solving the right problem. Identify which mistake is being described.

Striving for a “win-win” agreement results in differences being overlooked that may
result in joint gains.

Select one:

Question 18

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Your boss has asked that you consider solutions that will not only benefit the organization, but will also provide the greatest benefit for the greatest amount of people.  Your team should engage in what type of Ethical Thinking?

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Question 19

Irving Janis identified eight symptoms of Groupthink: Illusion of Invulnerability, Belief of Inherent Morality of the Group, Collective Rationalization, Out-group Stereotypes, Self-Censorship, Illusion of Unanimity, Direct Pressure on Dissenters, and Self-Appointed Mindguards.  You are leading a Decision Making Team and suspect that your team may be suffering from Groupthink.  Identify which symptom your team may be displaying.

You, as the team leader, were not aware of the concerns of the Marketing Department, although certain members of your team have known about the concerns for some time.

Select one:

Question 20

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What type of Decision Making Model has the goal of maximizing efficiency by picking the best alternative based on specific criteria?

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