SRV 340 Week 3 Discussion 2 | Assignment Help | Ashford University
- ashford university / SRV 340
- 21 Aug 2018
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SRV 340 Week 3 Discussion 2 | Assignment Help | Ashford University
Week 3 - Discussion 2
Demand and Productive Capacity |
We know customers might expect or demand more than a service organization can deliver, yet the organization must keep the perception of the value of its services high in the minds of its customers. Discuss how an organization uses waiting for lines and queuing systems in order to keep a balance between what the customer demands and what the organization can reasonably deliver. Respond to at least two of your classmates’ postings.