SRV/301 SRV301 SRV 301 WEEK 2 DISCUSSION 2
- ashford university / SRV 301
- 02 Jun 2018
- Price: $8
- Other / Other
SRV 301 WEEK 2 DISCUSSION 2
Discussion 2
Amazon vs. Barnes
& Noble |
Amazon.com has taken the business world by storm by identifying
a market that was perfect for the virtual world. It is hailed as the top pure
web-based business in existence, yet it has had difficulty becoming profitable.
Barnes & Noble is also a retail book seller with an online presence that
accounts for approximately 10% of their revenues. They are the number-one book
seller in the U.S.
In no less than 100 words, compare and
contrast the service design of Amazon.com and Barnes & Noble, giving
specific examples of their similarities and differences. Make a substantive
response to at least two of your classmates’ postings.