BSOP 588 Week 3 Paper Measuring Customer Service
Research the text library and web sources for the best practices in measuring customer satisfaction. In a 2 TO 3 page paper excluding cover and reference page), explain your findings and link them to your current organizationÂ- practices for measuring customer satisfaction. Identify whether your companyÂ- direction meets or exceeds what the best practices advocate. Make sure you provide at least three supporting sources.
Suggested Outline:
• Cover page
• Introduction
• Identification of best practices
• Types of industries
• Linkage to your organizationÂ- practices
• Recommendations for your organization to improve on
• References (at least three).