NU MGT400/MGT 400 Week 1 New (2015)

Question
Question 1
2 out of 2 points
The term business ethics is best described by the following statement:
1. It is the study and philosophy of human conduct with an emphasis on determining right and wrong.
2. It is an "inquiry into the nature and grounds of morality where the term morality is taken to mean moral judgments, standards and rules of conduct."
3. It is the "study of the general nature of morals and of specific moral choices; moral philosophy; and the rules or standards governing the conduct of the members of a profession."
4. It is an organization's obligation to maximize its positive effects and minimize its negative effects on stakeholders.
5. It comprises the principles, values, and standards that guide behavior in the world of business.
Question 2
2 out of 2 points
Which of the following is not one of the rights spelled out by John F. Kennedy in his "Consumers' Bill of Rights"?
1. The right to choose
2. The right to safety
3. The right to be informed
4. The right to be ethical
5. The right to be heard
Question 3
2 out of 2 points
During the 1990s the institutionalization of business ethics was largely driven by which piece of legislation?
1. Sarbanes-Oxley Act
2. Federal Sentencing Guidelines for Organizations
3. Dodd-Frank Wall Street Reform and Consumer Protection Act
4. Foreign Corrupt Practices Act
5. Global Sullivan Principles
Question 4
2 out of 2 points
The 1960s saw a rise of consumerism. What is consumerism?
1. An increase in consumer rights by organizations and governments
2. The growth of international retail chain stores
3. Activities undertaken by independent individuals and groups to protect their rights as consumers.
4. The widespread adoption of consumer oriented marketing strategies among businesses
5. Organizations' tendency to seek ways to take advantage of consumers
Question 5
2 out of 2 points
Which of the following industries tends to generate a high level of trust fro consumers and stakeholders?
1. Insurance
2. Technology
3. Banks
4. Mortgage lenders
5. Financial services
Question 6
2 out of 2 points
Which of the following is not a benefit that primary stakeholders tend to provide to organizations?
1. Supplies of capital and resources
2. Expertise and leadership
3. Word-of-mouth promotion
4. Infrastructure
5. Pro-bono bookkeeping
Question 7
2 out of 2 points
A stakeholder group that is absolutely necessary for a firm's survival is defined as:
1. direct
2. tertiary
3. secondary
4. special-interest
5. primary
Question 8
2 out of 2 points
When unethical acts are discovered in a firm, in most instances
1. they are caused by unwilling participants
2. the cause is due to external stakeholders
3. the perpetrators are caught and prosecuted
4. there was knowing cooperation or complicity from within the company
5. the cause is a corrupt Board of Directors
Question 9
2 out of 2 points
Which of the following is not a method typically employed by firms when researching relevant stakeholder groups?
1. Surveys
2. Focus groups
3. Internet searches
4. Press reviews
5. Guessing
Question 10
2 out of 2 points
A stakeholder orientation can be viewed as a(n)
1. necessity for business success
2. continuum
3. polarizing concept
4. good marketing ploy
5. expensive proposition
Question 11
2 out of 2 points
Shareholders provide resources to an organization that are critical to long term success. Which of the following does the textbook suggest that suppliers offer?
1. The promise of customer loyalty
2. Material resources and/or intangible knowledge
3. Infrastructure
4. Revenue
5. Leadership skills
Question 12
2 out of 2 points
____________ is an important element of virtue and means being whole, sound, and in unimpaired condition.
Answers:
1. Ethical issue
2. Honesty
3. Trust
4. Integrity
5. Optimization
Question 13
0 out of 2 points
A court found an oil company guilty of placing profits over th safety and well-being of its employees. This situation can be classified as:
1. ethical
2. unethical
3. an ethical issue
4. a dilemma
5. a justice issue
Question 14
0 out of 2 points
A person uncomfortable with his employer's unspoken policy of hiring only white men is experiencing
1. a conflict of interest
2. an ethical issue
3. a feeling of guilt
4. cognitive dissonance
5. a moral attribute
Question 15
2 out of 2 points
Issues related to fairness and honesty may arise because business is sometimes regarded as a
1. legal case, where everything must be done to the letter of the law
2. contest, with the most ethical firm "winning."
3. guerrilla war where anything goes in the fight for consumers' dollars
4. game governed by its own rules rather than those of society
5. game governed by the rules of society
Question 16
2 out of 2 points
War metaphors are common in business. This kind of mindset can be dangerous for business leaders because
1. it may lead executives to become violent
2. it may foster the idea that honesty is unnecessary in business
3. it may lead organizations to be excessively aggressive
4. business is not like warfare and the metaphors are not appropriate
5. business is more like a game than a war
Question 17
2 out of 2 points
Conflicts of interest exist when employees must choose whether to
1. advance their own personal interests, those of the organization, or those of some other group
2. advance the interests of the organization or those of society
3. accept bribes or not
4. carry out an assignment they perceive to be unethical
5. report an unethical coworker
Question 18
2 out of 2 points
______________ is the offering of something of value in order to gain an illicit advantage
Answers:
1. Shoulder surfing
2. Hacking
3. Gift exchange
4. Conflicts of interest
5. Bribery
Question 19
2 out of 2 points
Which of the following is not cited as an example of a global collaborative effort to establish standards of business conduct?
1. Council on Economic Priorities Social Accountability 8000
2. Ethical Trading Initiative
3. U.S. Apparel Industry Partnership
4. United States Sentencing Commission
5. World Trade Organization
Question 20
2 out of 2 points
_______________ is essential in building long-term relationships between businesses and consumers.
1. Profits
2. Dividends
3. Trust
4. Hubris
5. Code of ethics