CIS/500 CIS500 CIS 500 WEEK 5 CASE STUDY 1

CIS 500 WEEK 5 CASE STUDY 1

CIS 500 – Information Systems for Decision-Making 

Case Study 1: Transforming the Organization 

Congratulations! The executives are taking your information system proposal seriously. In fact, they think it has the potential to transform the way the organization works. 

The CIO asked you to read Connelly (2016) to think about what resources you’ll need to get your new information system up and running. Please also review the five case studies in (Basu 2015, p. 32-35) so you can recommend a change management pattern for your company to follow. 

Write a memo to the CIO that describes how to implement your information system into the organization. Please focus on these topics: 

1. How much of the implementation work can you handle? What additional resources (people, information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer? 2. Outline a change management strategy: What new equipment and software are necessary? What training and support will the staff need? How will the staff complete their work during the transition period? Do you anticipate other areas of resistance?  3. The CIO is very skeptical, so provide evidence that your assessment is accurate and complete. It can be difficult to admit to personal limitations! 

Your memo should be 3–5 pages long. 

References: Basu, K. K. (2015). The Leader's Role in Managing Change: Five Cases of Technology-Enabled Business Transformation. Global Business & Organizational Excellence, 34(3), 28-42. doi:10.1002/joe.21602. Connelly, B., Dalton, T., Murphy, D., Rosales, D., Sudlow, D., & Havelka, D. (2016). Too Much of a Good Thing: User Leadership at TPAC. Information Systems Education Journal, 14(2), 34-42. 

 Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric. 

Points: 175 Case Study 1: Transforming the Organization  

Criteria 

Unacceptable Below 70% F 

Fair 70-79% C 

Proficient 80-89% B  

Exemplary 90-100% A  

1. How much of the implementation work are you able to handle? What additional resources (people, information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer?  

Weight: 30% (52.5 points) 

Inadequate description of strengths and limitations, only described one or the other 

Limited identification of resources, unclear how resources will expedite process 

Inadequate connection to the case study 

Somewhat described strengths and limitations 

Reasonable resources connected to limitations, info on how process will be expedited  

Reasonable connection made to the case study 

Described professional strengths and limitations 

Identified additional resources needed based on limitations, described how process will be expedited  

Applied case study lessons learned 

Identified project risks and scope creep, offered advice on mitigating both 

Provided thorough understanding of the case study and applied lessons learned to the information system  

2. Outline a change management strategy: What new equipment and software are necessary? What training and support will the staff need? How will the staff complete their work during the transition period? Are there other areas of resistance that you anticipate?   

Weight: 30% (52.5 points) 

Inadequate explanation of why new equipment needed  

Did not propose staff training 

Limited explanation of how staff will continue to work 

Inadequate anticipation of resistance stated 

Somewhat explained why new equipment was needed 

Did not propose staff training 

Reasonable explanation of how staff continue to work 

Reasonable anticipation of resistance 

Explained why new hardware and software are needed 

Proposed staff training  

Explained how staff would continue work during transition  

Anticipated areas of resistance 

Connected need for change management to business needs 

Organized structure for staff training on implementation strategy 

Recommended approaches to address resistance 

3. The CIO is very skeptical, so offer evidence that your assessment is accurate and complete. It can be difficult to admit to personal limitations!  

Inadequate evaluation of alternative assessment 

Limited explanation of why the 

Evaluated one alternative assessment 

Somewhat explained why the alternative 

Evaluated alternative assessments 

Explained why alternative assessments are 

Proposed how to mitigate personal and team limitations 

Proposed considerations that would interest other Weight: 30% (52.5 points) 

alternative assessment is inaccurate or incomplete 

Limited evidence as to why the assessment is accurate and complete 

assessment was inaccurate or incomplete 

Reasonable evidence that the assessment is accurate and complete  

not as accurate or complete  

Provided evidence that the assessment is accurate and complete  

members of the Csuite  

4. Clarity, persuasion, proper communication, writing mechanics, and formatting requirements 

Weight: 10% (17.5 points) 

Unclear structure, not persuasive, major grammatical errors 

Somewhat clear structure, limited persuasion, grammatical errors, language too simple or too wordy 

Clear structure, persuasive writing, minor or no grammatical errors, length and format within requirements, plain language  

No grammatical errors, plain language, organized by topic, references business needs, connects to technical specs, persuasive