MAT/543 MAT543 MAT 543 WEEK 3 Homework

MAT 543 WEEK  3 Homework

Week 3 Homework

• Homework
• Chapter 3: Exercise 3-3 (page 61 of the text)
• Chapter 4: Exercise 4-1 through 4-4 (page 72 of the text)

Flow Chart: To Complete an Acceptable Term Paper

As can be seen from this example, more detail could have been added by expanding the number of steps in this chart. The example could be considered a Level I or macro chart with other more detailed charts (Level II) to cover each individual work process such as collect data, write first draft, etc.

This chapter has established general rules and conventions associated with general systems flow charting. Developing the skill to flow chart requires practice as well as patience. Although a basic method, it is very robust in identifying the operation of current work processes and options to enhance the efficiency and quality of work processes. Be aware that contemporary attempts to improve service quality, such as total quality management (TQM) and continuous quality improvement (CQI) rely upon general systems flow charting as a basis for system and process analysis.

Unlike other management methods that rely upon mathematics, general systems flow charting does not involve numbers and equations. In this sense it is not a quantitative method. It does, however, provide the manager a form of symbolic logic to use to describe and improve operations and design new systems. As such, general systems flow charting is a systematic method that should be incorporated into the repertoire of any health services manager.

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