OPS 571 Week 2 Quiz | Assignment Help | University Of Phoenix
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- 25 Nov 2020
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OPS 571 Week 2 Quiz | Assignment Help | University Of Phoenix
Wk 2 – Apply: Week 2
Assignment
1.
An opportunity flow
diagram is a time-sequenced chart showing plotted values measuring the flow of
end product or components.
o
True
o
False
2.
Process analysis can
help answer many important questions such as how many customers can a process
handle per hour.
o
True
o
False
3.
If you want to reduce
process flow time, it has been suggested that you can perform activities in the
process in parallel.
o
True
Correct
o
False
4.
A quality guru named
Joseph M. Juran is well known for his program structured around "14
points" for management.
o
True
o
False
5.
Which of the following
are basic assumptions that justify an analysis of the costs of quality?
Multiple Choice
o
Failures are caused.
Correct
o
Prevention is more expensive.
o
Performance can be learned.
o
Rules of thumb don't always work.
o
Appraisal costs are less than prevention
costs.
6.
Pacing in production
processes refers to the fixed timing of the movement of items through the
process.
o
True
o
Correct
o
False
7.
The term
"conformance quality" refers to the relative level of performance of
a product as compared to competing products. For instance, certain luxury
sedans are said to be of "higher quality" than some low-priced
sub-compact automobiles.
o
True
o
False
Correct
8.
A service operation by
its very nature is a make-to-stock type of production process.
o
True
o
False
Correct
9.
The primary purpose of
the Malcolm Baldrige National Quality Award is which of the following?
o
To encourage the spread of statistical
quality control
o
To improve human resource development
and management in manufacturing
o
To help companies review and structure
their quality programs
Correct
o
To prove that American firms were
competitive in quality
o
To emphasize the use of quantitative
methods in process management
10.
TQM is an acronym
meaning "total quality measurement."
o
True
o
False
11.
Buffering in a
production process refers to a storage area between stages of production
activity where output of a stage is placed prior to being used in a
"downstream" stage.
o
True
o
Correct
o
False
12.
Design quality in
products refers to the degree to which product or service design specifications
are met.
o
True
o
False
13.
An opportunity flow
diagram is used to separate the value-added from the non-value-added steps in a
process.
o
True
o
False
14.
Design of experiments
(DOE) refers to work done before production of early model prototypes of a new
product.
o
True
o
False
15.
One of the tools common
to all quality efforts is leadership.
o
True
o
False
16.
A cost of quality
classification is which of the following?
o
Material costs
o
Prevention costs
Correct
o
Variable overhead
o
Direct labor
o
Inventory costs
17.
A triangle is
conventionally used in a process flowchart to represent a storage area or
queue.
o
True
o
Correct
o
False
18.
Make-to-stock production
processes can easily handle requests for customized product features.
o
True
o
False
19.
A process flowchart
uses symbols to represent which of the following?
o
Factory location
o
Warehouse space available
o
Workforce schedules
o
Flows of material or customers
Correct
o
Data analysis
20.
Consider a three
sequentially stepped process named as Process A, Process B and Process C. Input
comes into Process A. Output form A goes into Process B. Output from B goes
into Process C. Output of C is the final output. Suppose that it takes 2
minutes per unit in Process A, 3 minutes per unit in Process B and 1 minute per
unit in Process C. Suppose further that Process A receives input at the rate of
30 per hour. Which process will be experiencing starving?
o
Process A
o
Process B
o
Process C
o
Process B and Process C
o
None
21.
One of the definitions
for the cost of quality is that it represents the costs attributable to the
production of quality that is not 100 percent perfect.
o
True
o
Correct
o
False
o
22.
Consider a three
sequentially stepped process named as Process A, Process B and Process C. Input
comes into Process A. Output form A goes into Process B. Output from B goes
into Process C. Output of C is the final output. Suppose that it takes 2
minutes per unit in Process A, 3 minutes per unit in Process B and 1 minute per
unit in Process C. Suppose further that Process A receives input at the rate of
30 per hour. Where would you place a buffer? Multiple Choice
o
in front of Process A
o
in front of Process B
o
Correct
o
in front of Process C
o
in front of both Process B and Process C
o
None
23.
When a make-to-order
production process is used, production is based on forecasts.
o
True
o
False
24.
Design of experiments
(DOE) is sometimes referred to as multivariate testing.
o
True
o
Correct
o
False
25.
A rectangle is
conventionally used in a process flowchart to represent a task or operation.
o
True
o
Correct
o
False
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