HTM/150 HTM150 HTM 150 WEEK 10 DISCUSSION 2

HTM 150 WEEK 10 DISCUSSION 2

Week 10 Discussion 2

"The Ways to Wow" Please respond to the following:

  • Analyze two key drivers that hospitality industries use to differentiate the guest experience and give it some “wow”. Explain how these drivers can enhance the guest experience.
  • Choosing the right people for the job is an important part of staffing a hospitality organization. Identify five qualities you would want restaurant, hotel, or theme park employees to have.

 

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