HTM/150 HTM150 HTM 150 WEEK 8 DISCUSSION 1
- strayer university / HTM 150
- 21 Dec 2017
- Price: $5
- Other / Other
HTM 150 WEEK 8 DISCUSSION 1
Week 8 Discussion 1
"Waiting for Service" Please respond to the following:
- Think about an experience where you have waited in a line or queue for an extended period of time. Discuss your perceptions of the wait in line and how you felt about the wait time.
- The more value the customer receives or expects from the service, the more patiently the customer will wait. Suggest methods an airline could use to increase a customer’s perception of the value of the service they receive at an airport check-in desk. Provide examples with your response.