For this assignment, you will be required select one (1) course topic from the list provided below and prepare an essay explaining the details below. You will be required to use two sources outside of the textbook as a part of your research, and be required to site the sources on the last page or your report.
1. Conflict Resolution
2. Customer Service Skills
3. Diversity
4. Effective Leadership
5. Individual Differences
6. Interpersonal Communication
7. Interpersonal Skills Using Technology
8. Motivating Others
9. Personal Productivity/Stress Management
10. Problem Solving/Decision Making Skills
11. Self-Esteem/Confidence
12. Teamwork Skills
Essay Essentials
The essay should include the following information about the topic:
· Explain why is this topic important within the office
· Outline how this topic is related to an individual’s personal/professional growth
· Identify the effect that this topic can have on business, customer services and organizational operations.
Define how this topic is important for the Business Administrative Assistant position and how one can effectively use the topic in the workplace
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