HCMG/770 HCMG770 HCMG 770 WEEK 5 DISCUSSION

HCMG 770 WEEK 5 DISCUSSION

Week 5 Discussion Question

 Explain the difference between pre-service, point-of-service, and after-service. What elements are central to each? Provide an example of how an organization might create a competitive advantage in each of these areas.

NOTE: Answer needs to be 500 words minimum and have three research sources (two need to be recent peer-reviewed library journal articles to show scholarly research). [Course textbook does not apply]. Each comment needs to be 250 words minimum with a credible research source other than text. For further details, please refer to the Syllabus II for this class activity.

 

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