Part 1 What is the difference between Productive time and Non-productive time? What is "FTE"? How do you compute FTEs? How does understanding and utilizing the concept of FTE help with staffing? If you were opening a new department, how would you determine how many FTEs would be needed for staffing? [Not looking for exact answer - just some thought processes you would have to go through.] Part 2 What is a ratio? Why are they an important part of any financial analysis? What are the four different categories of ratios and what does each category tell you about the company? Is one group more important than another? Why or Why not?