HAT303 Accommodation Management

Assessment Information 2

Subject Code:	HAT303
Subject Name:	Accommodation Management
Assessment Title: Length:	Individual Proposal 1700 words (+/- 10% allowable range)
Weighting:	40%

Assessment Description

Imagine that you have been appointed as a consultant for a global hotel chain and have been asked to develop a proposal for outsourcing some of the services within the hotel to reduce costs, and consider the use of external expertise. You are to develop this proposal for the board of senior management:

Select a department within the hotel and investigate it in depth.
Identify the roles, tasks and functions of the department, within the context of Accommodation Management and how these are managed.
Consider the role of the customer and the customer’s needs related to this department and the steps the Accommodation Manager (of the department) takes to ensure the Hotel is meeting the customers’ needs and creating a positive experience
Finally, discuss whether outsourcing is a viable solution for this department. What are the benefits and the drawbacks of moving to an outsourced organisation/solution for this department?
Offer recommendations for moving forward.

Your proposal should consider a wide range of resources. You should research using all of these sources: Internet, library texts and educational journals to clarify your position. You should refer to material from at least 10 credible sources such as research books (not text), journal articles (online journal articles) and at web sites (general websites). Ibis world reports can also assist you in identifying hotel chain that may have outsourced departments and operations to others. Based on these readings, you should prepare an informed business proposal.

Assessment Information

Assignment Submission

This file must be submitted as a ‘PDF’ document to avoid any technical issues that may occur from incorrect file format upload. Uploaded files with a virus will not be considered as a legitimate submission. Turnitin will notify you if there is any issue with the submitted file. In this case, you must contact your lecturer via email and provide a brief description of the issue and a screen shot of the Turnitin error message.

You are also encouraged to submit your work well in advance of the deadline to avoid any possible delay with the Turnitin similarity report or any other technical difficulties that may occur

For more information please read the full policy via https://www.kbs.edu.au/wp -content/uploads/2016/07/KBS -Assessment -Policy -v4.5_incl -SC -form -and Med -Cert_final.pdf.

Assessment Information

HAT303 Assessment Marking Rubric – Individual Proposal 40%

Criteria	NN (Fail) 0 - 49	P (Pass) 50 - 64	CR (Credit) 65 -74	DN (Distinction) 75 - 84	HD (High Distinction) 85 -100
Analysis	Analysis lacks depth, and interpretation lacking or irrelevant.	Analyses business specific information to a limited degree.	Analyses business specific information to a good working knowledge.	Analyses and interprets business specific information to a high level of understanding.	Critically analyses and interprets business specific information to an excellent level of understanding.
Research	Your research lacks focus because of an unsuitable choice of sources.	Your research is partially focused, drawn from a reasonable selection of scholarly sources.	Your research is focused, drawn from a reasonable selection of scholarly sources.	Your research is focused, complemented by a quality selection and range of scholarly sources.	Your research is extensive and focused, complemented by a quality selection and range of scholarly sources.
Recommendations	The quality of your recommendations is poor and/or incoherent.	You have drawn some useful recommendations although a more comprehensive analysis of the scenario would have been helpful.	You have drawn mostly useful recommendations.	You have drawn varied, wellresearched and compelling recommendations.	You have drawn dynamic, comprehensive and convincing recommendations.
Proposal Format	Spelling and/or grammar is consistently incorrect, impacting on the flow and readability of your analysis. The format chosen for your proposal lacks thought and consideration for the intended audience. In-text referencing and/or reference list is mostly incorrect.	Mostly correct grammar and spelling used throughout, with consistent minor and/or major errors. The format chosen for your proposal is appropriate, but major improvements would enhance its presentation Mostly correct in-text referencing and a reference list with major errors.	Mostly correct grammar and spelling used throughout, with occasional minor and/or major error(s). The format chosen for your proposal is appropriate but some improvements would enhance its presentation. Mostly correct in-text referencing and a reference list with minor errors and the occasional major error.	Correct grammar and spelling throughout the analysis, with the occasional minor error. Your proposal is professionally presented and have been submitted in appropriate format. In-text referencing and the resultant reference list are correct, with only the occasional minor error.	Correct grammar and spelling throughout the analysis with no errors. Your proposal is professionally presented and have been submitted in an entirely appropriate format. In-text referencing and the resultant reference list are correct, with no errors.

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