BSBINM601 Manage Knowledge and Information

STUDENT ASSESSMENT INFORMATION

BSBINM601 – Manage Knowledge and Information

Unit Description:
This unit describes the skills and knowledge required to develop and maintain information processing systems to support decision making; and to optimise the use of knowledge and learning throughout the organisation. It applies to individuals who are responsible for ensuring that critical knowledge and information are readily available to review the organisation’s performance and to ensure its effective functioning. It applies to a wide range of knowledge and information such as business performance data, customer feedback, statistical data and financial data. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector:
Knowledge Management – Information Management
METHOD OF ASSESSMENT
Assessment 1	Project
Assessment 2	Written Assessment

ASSESSMENT INFORMATION

Objective of Assessment

The primary objective of assessment is to support and encourage your learning.

Assessment results give the assessor an indication of how well you learnt in class and or areas you may need extra support.

Assessment Feedback and support throughout the Assessment Progress

Your assessor will give you feedback throughout the duration of the unit you are studying and after assessment results. The feedback given to you will always be to support your achievements and to monitor your progress throughout your studies.

Supporting for you in the Assessment Process

The assessment processes selected by the assessor should offer the participant the appropriate level of support. While some participants will not require a great deal of support, there will be others with particular needs. If the assessor is aware of these needs, he or she will be better able to assist participants to identify their skills. Participants will then feel more confident as they prepare for assessment – enabling them to focus on providing evidence against the specified criteria in a way that is known to be acceptable to the assessor

Assessment eligibility

To be eligible to sit in assessment you must have satisfactory course progress.

If you do not have satisfactory course progress you need to get an approval from academic department which allow you to sit in your assessment

Achieving a satisfactory result

You will have 3 attempts to achieve a satisfactory outcome in your assessment.
Should you not be successful in your attempt your assessor will provide directive feedback to guide to success in your second attempt.
Should further assistance be required your assessor will provide you with one on one tutoring and or extra classes may be organised for you to attend.
Assessment reasonable adjustment may be exercised by your assessor at their discretion
If you are not successful in your first 3 assessment attempts, you will be required to pay for any consecutive attempts.

Cheating and plagiarism

Listed below are actions that can and will be taken against you in the event you are caught cheating or plagiarising work.

If you are caught cheating twice or more, you will be required to pay for your re-assessment
You will be asked to leave the classroom
Your cheating/plagiarism will be recorded in your student academic file

Assessor Intervention and reasonable adjustment

In the situation where you or your assessor feel that extra support needs to be given, your assessor will organise a time to meet with you and discuss the options available to you. Your assessors aim is to ensure the successful completion of your course with the least amount of difficulty.

UNIT OF COMPETENCY ASSESSMENT SUMMARY SHEET

This form is to be completed by the assessor and used a final record of student competency. All student submissions including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students file. Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form.
Student Name:						Student ID:
Unit Code and Unit Title:		BSBINM601 – Manage Knowledge and Information
Please attach the following documentation to this form			Result achieved
Assessment 1	Project		Satisfactory	Not Satisfactory			Not completed
Assessment 2	Written Assessment		Satisfactory	Not Satisfactory			Not completed
*Final Assessment Result for this unit*			Competent		Not Yet Competent
Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback.				Signature: ___________________________ Date: ____/_____/_____

ASSESSMENT 1: Project

Student Instructions

Relating to an organisation of your choice (as discussed with your assessor), using your college as your business or working within your own RTO based business*, you are to take a serious look at an issue within the company. If you are looking at your college, then you are to investigate the student study attitude within the college.

In your investigation, you are to track the marketing issue through:

Information gathering and analysis
Decision making and taking, and dissemination to relevant groups and individuals (to be allocated by your trainer
Develop and utilise an information storage and retrieval system (as well as access informal knowledge and information from informal networks across the organisation

This project requires you to:

Obtain information relevant to this issue, ensuring you:
Review staff and customer feedback and business performance data
Identify, define and analyse business problems and issues
Identify information required to reach a decision on problems/issues
Source and gather reliable information
Test information for reliability and validity, and reject where contradictory or ambiguous
Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately
Analyse information and knowledge, ensuring you:
Ensure objectives for analyses are clear, relevant and consistent with the decisions required
Identify patterns and emerging trends correctly and interpret as to cause and effect
Utilise statistical analyses and interpretation where appropriate
Undertake sensitivity analysis on any proposed options
Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn
Adjust management information systems/decision support systems to meet information processing objectives
Take decision on your information and business issues identified, ensuring you
Ensure sufficient valid and reliable information/evidence is available to support a decision
Utilise risk management plans to determine acceptable courses of action
Utilise appropriate quantitative methods to assist decision making
Consult specialists and other relevant groups and individuals
Ensure decisions taken are within the delegation/accountability of the group/individual responsible
Make decisions in accordance with organisational guidelines and procedures
Ensure decisions taken are consistent with organisational objectives, values and standards
Ensure decisions are taken in a timely manner
Next, you are to disseminate information to the organisation, ensuring you:
Ensure advice/information needs are documented and are specific to location, format and time line requirements
Document information and update databases regularly
Design and test systems to meet information requirements of decision makers
Ensure information is up-to-date, accurate, relevant and sufficient for the recipient
Develop communication plans and disseminate information
Adhere to confidentiality/privacy policies in the transmission/release of information/advice
Review and update communication plans regularly
Utilise technology which provides optimum efficiency and quality
Maintain corporate knowledge and ensure security

Student Declaration:

I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source.

Signature___________________________

ASSESSOR MARKING CHECKLIST ASESSMENT 1 All assessors must use this checklist when observing student(s) undertaking their assessment. One checklist is to be completed per student(s).
Student Name:		Student ID:
Student checklist
Serial no.	In undertaking this assessment, did the student
1	Review staff and customer feedback and business performance data		Yes No
2	Identify, define and analyse business problems and issues		Yes No
3	Identify information required to reach a decision on problems/issues		Yes No
4	Source and gather reliable information		Yes No
5	Test information for reliability and validity, and reject where contradictory or ambiguous		Yes No
6	Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately		Yes No
7	Ensure objectives for analyses are clear, relevant and consistent with the decisions required		Yes No
8	Identify patterns and emerging trends correctly and interpret as to cause and effect		Yes No
9	Utilise statistical analyses and interpretation where appropriate		Yes No
10	Undertake sensitivity analysis on any proposed options		Yes No
11	Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn		Yes No
12	Adjust management information systems/decision support systems to meet information processing objectives		Yes No
13	Ensure sufficient valid and reliable information/evidence is available to support a decision		Yes No
14	Utilise risk management plans to determine acceptable courses of action		Yes No
15	Utilise appropriate quantitative methods to assist decision making		Yes No
16	Consult specialists and other relevant groups and individuals		Yes No
17	Ensure decisions taken are within the delegation/accountability of the group/individual responsible		Yes No
18	Make decisions in accordance with organisational guidelines and procedures		Yes No
19	Ensure decisions taken are consistent with organisational objectives, values and standards		Yes No
20	Ensure decisions are taken in a timely manner		Yes No
21	Ensure advice/information needs are documented and are specific to location, format and time line requirements		Yes No
22	Document information and update databases regularly		Yes No
23	Design and test systems to meet information requirements of decision makers		Yes No
24	Ensure information is up-to-date, accurate, relevant and sufficient for the recipient		Yes No
25	Develop communication plans and disseminate information		Yes No
26	Adhere to confidentiality/privacy policies in the transmission/release of information/advice		Yes No
27	Review and update communication plans regularly		Yes No
28	Utilise technology which provides optimum efficiency and quality		Yes No
29	Maintain corporate knowledge and ensure security		Yes No

STUDENT ASSESSMENT RESULT:
SATISFACTORY	NOT SATISFACTORY	NOT COMPLETED
Assessor Feedback:
Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this Student, and I have provided appropriate feedback.		Signature: ___________________
Student Declaration: I declare that I have been assessed in this unit, in a fair and flexible manner. I have been provided with verbal feedback on my performance.		Signature :___________________

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