BTEC HND in computing unit 03 professional practice

ASSIGNMENT

Objective

This coursework is designed to demonstrate the broad understanding knowledge of the module, assessing and evaluating the strength and level of analysis of student, divided into four learning outcome, The coursework should be submitted as one document in a report format.

Assignment Scenario:

You have recently joined an online and IT training Solution Company, which is outstanding in building high-quality online certification and training courses designed specifically for organizations and professionals worldwide.

Initially, you have been hired as a Junior IT Trainer as you have a college qualification in IT and wanted to pursue a career in training and teaching; however, the company is planning to grow the customer base and requested every employee to engage in the marketing and commercial function of the organisation and contribute to new business development.

Based on the above scenario write a report that should fulfil the following requirements:

LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience.

Your first responsibility will give you the opportunity to demonstrate your knowledge and communication skills as you have been asked to contact a group of potential clients and organise an event to show a demo of your online solutions to your clients. You have been given a full month for this task and you should demonstrate your effective time management skills by reporting your progress on a weekly basis via email.

The first weekly report must include a plan for the event with the design of a professional schedule with contingencies and justified time allocation.

The experience of designing, planning and delivering your first training event should give you the opportunity to link, meet and work with a range of different people where you can apply and test how effective are your interpersonal skills. Therefore, this is a great chance for you to include in your weekly report and evaluation of the effectiveness and application of your interpersonal skill during this experience.

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.

As a learning lesson for you and for the organisation, it is expected that you include some of the key challenges or problems you faced during the design and delivery of the event and demonstrate how you overcame each

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of them through the research and the use of different problem-solving techniques, justifying the range of solution methodologies that you used.

Your demonstration should be particularly focused on the critical reasoning you applied for the solution as well as the different techniques that you used. You should also consider criticising the whole process of applying critical reasoning to these particular challenges.

LO3 Discuss the importance and dynamics of working within a team and the impact of team-working in different environments.

During the event, you are also going to present in front of your potential clients a demo of one of the new online courses. This is an opportunity for you to work as part of a team on the content creation to achieve the defined gaol and discuss team dynamics and its importance in the success or failure of group work. A professional presentation should include a deep analysis of the topic in terms of the role group play in a team and also the effectiveness in terms of achieving shared goals. It is expected that you provide a critical evaluation of your own role and contribution to a group scenario.

LO4 Examine the need for Continuing Professional Development (CPD) and its role within the workplace and for higher level learning.

Having done a full preparation and delivery of this event, you have probably realised or became aware of your strengths and your weaknesses for this new position as well as the opportunities you have to improve your performance within the workplace. It is now time for you to discuss how important is CPD for your success and what is its real contribution to your own learning and produce your own professional CPD which outlines responsibilities, performance objectives and required skills, knowledge and learning for own future goals. It is always recommended to discover what our personal drive is and/or what truly motivates us; for this reason, it is very important to have a good understanding of the motivational theories. Therefore, you should compare and contrast different motivational theories and the impact they can have on performance within the workplace. Finally, it will be important for you to be able to measure your progress of your CPD, thus, to evaluate a range of evidence criteria used to measure effective CPD.

Relevant Information

To gain a Pass in a BTEC HND Unit, you must meet ALL the Pass criteria; to gain a Merit, you must meet ALL the Merit and Pass criteria; and to gain a Distinction, you must meet ALL the Distinction, Merit and Pass criteria

1. Learning Outcomes and Assessment Criteria

Learning Outcomes and Assessment Criteria

LO1 Demonstrate a range of interpersonal and transferable communication skills to a target audience

P1 Demonstrate, using different communication styles and formats, that you can effectively design and deliver a training event for a given target audience.

M1 Design a professional schedule to support the planning of an event, to include contingencies and justifications of time allocated.

D1 Evaluate the effectiveness and application of interpersonal skills during the design and delivery of a training event

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P2 Demonstrate that you have used

effective time management skills in

planning an event.

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios

P3 Demonstrate the use of different problem-solving techniques in the design and delivery of an event.

P4 Demonstrate that critical reasoning has been applied to a given solution.

M2 Research the use of different problem-solving techniques used in the design and delivery of an event.

M3 Justify the use and application of a range of solution methodologies.

D2 Critique the process of applying critical reasoning to a given task/activity or event.

LO3 Discuss the importance and dynamics of working within a team and the impact of team working in different environments

P5 Discuss the importance of team dynamics in the success and/or failure of group work.

P6 Work within a team to achieve a defined goal.

M4 Analyse team dynamics, in terms of the roles group members play in a team and the effectiveness in terms of achieving shared goals.

D3 Provide a critical evaluation of your own role and contribution to a group scenario.

LO4 Examine the need for Continuing Professional Development (CPD) and its role within the workplace and for higher level learning

P7 Discuss the importance of CPD and its contribution to own learning.

P8 Produce a development plan that outlines responsibilities, performance objectives and required skills, knowledge and learning for own future goals.

1.

M5 Compare and contrast different motivational theories and the impact they can have on performance within the workplace.

D4 Evaluate a range of evidence criteria that is used as a measure for effective CPD.

2. Preparation guidelines of the Coursework Document

1. All coursework must be word processed.

2. Document margins must not be more than 2.54 cm (1 inch) or less than 1.9cm (3/4 inch).

1. Font size must be within the range of 10 point to 14 point including the headings and body text.

1. Standard and commonly used type face such as Times new Roman or Arial etc. should be used.

1. All figures, graphs and tables must be numbered.

1. Material taken from external sources must be properly refereed and cited within the text using Harvard standard
2. Do not use Wikipedia as a reference.

3. Plagiarism and Collusion

Any act of plagiarism or collusion will be seriously dealt with according to the regulations. In this context the definition and scope of plagiarism and collusion are presented below:

Plagiarism is presenting somebody else’s work as your own. It includes copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort.

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Collusion is copying another student’s coursework; stealing coursework from another student and submitting it as your own work.

Suspected plagiarism or collusion will be investigated and if found to have occurred will be dealt with according to the college procedure. (For details on Plagiarism & Collusion please see the student hand book)

4. Submission

1. Initial submission of coursework to the tutors is compulsory in each unit of the course.

1. Student must check their assignments on ICON VLE with plagiarism software TurnItIn to make sure the similarity index for their assignment stays within the College approved level. A student can check the similarity index of their assignment three times in the Draft Assignment submission point located in the home page of the ICON VLE.
2. All Final coursework must be submitted to the Final submission point into the unit (not to the Tutor). A student would be allowed to submit only once and that is the final submission.
3. Any computer files generated such as program code (software), graphic files that form part of the coursework must be submitted as an attachment to the assignment with all documentation.

1. The student must attach a tutor’s comment in between the cover page and the answer sheets in the case of Resubmission.

5. Good practice

Make backup of your work in different media (hard disk, floppy disk, memory stick etc) to avoid distress for loss or damage of your original copy

6. Extension and Late Submission

1. If you need an extension for a valid reason, you must request one using an extenuating circumstances request form available from the college exam office and ICON VLE. Please note that the lecturers do not have the authority to extend the coursework deadlines and therefore do not ask them to award a coursework extension. The completed form must be accompanied by evidence such as a medical certificate in the event of you being sick

1. Late submission will be accepted and marked according to the college procedure. It is noted that late submission may result in grading from PASS.