MGT 330 Week 5 Quiz | Assignment Help | Ashford University

MGT 330 Week 5 Quiz | Assignment Help | Ashford University 


Final Exam

 

Question 1

Bonuses, contest prizes, and profit sharing are examples of which type of compensation?

 

o   incentives

o   base pay

o   benefits

o   exchange

 

 

Question 2

Jennifer consults the Dictionary of Occupational Titles to figure out how to define job duties for her store’s Floor Manager position. What job analysis task is Jennifer engaged in?

 

o   comparison with other companies

o   experimentation

o   job specification

o   reflective planning

 

 

Question 3

Job description involves ___________; job specification involves _____________.

 

 

o   an applicant’s required skills and experience; the company’s need for the position.

o   what a job entails; an applicant’s required skills and experience.

o   what a job entails; the company’s need for the position.

o   an applicant’s required skills and experience; what a job entails.

 

 

Question 4

Management training programs, mentoring programs, and coaching systems are examples of ________.

 

 

o   company preparation and career development strategies

o   good union–management relationships

o   implementation of OSHA requirements

o   an employee’s assets and liabilities

 

 

Question 5

The Equal Opportunity Employment Commission (EEOC) was created by the _________________________.

 

o   Fair Labor Standards Act of 1938

o   Civil Rights Act of 1964

o   Age Discrimination in Employment Act of 1967

o   Family and Medical Leave Act of 1993

 

 

Question 6

Performance appraisal consists of assessing an employee’s performance and providing him or her with feedback. Which of the following actions is NOT part of the performance evaluation process?

 

o   informal appraisals

o   customer evaluations

o   self-appraisal

o   physical examination

 

 

Question 7

 

Which of the following is NOT a step in the process of employee selection?

 

o   initial screening

o   job design

o   contacting references

o   final interview

 

 

Question 8

Dual-career marriages, stress management, and employee outplacement are ________.

 

o   examples of an employee’s assets and liabilities

o   indicative of company preparation and career development strategies

o   career challenges that can be addressed with different programs

o   provisions included in a collective bargaining agreement

 

 

Question 9

Which of the following methods constitute on-the-job training methods?

 

o   demonstration; apprenticeship; and sink-or-swim

o   simulation; film and classroom; and vestibule

o   demonstration; film and classroom; and sink-or-swim

o   sink-or-swim; vestibule; and apprenticeship

 

 

Question 10

In reflecting on the complementary nature of managing and leading, John Kotter suggested that leadership is about coping with __________ while managing is about coping with __________.

 

o   change; complexity

o   complexity; challenge

o   complexity; change

o   challenge; change

 

 

Question 11

Which theory was born from the great man theory of leadership?

 

o   situational theory

o   behavioral theory

o   transformational theory

o   trait theory

 

 

Question 12

The __________ dictates that leaders should adapt their style in response to how prepared their audience is to follow them.

 

o   Hersey and Blanchard Situational Leadership Model

o   Fiedler Contingency Model

o   Attribution Model

o   University of Michigan Leadership Model

 

 

Question 13

What event heralded the onset of behavioral theories of leadership in the United States?

 

o   World War

o   World War II

o   The Korean War

o   The Vietnam War

 

 

 

Question 14

What is a key difference between managing and leading?

 

o   Managers help people do their jobs by problem solving, while leaders help people do their jobs through planning and budgeting.

 

o   Managers help people do their jobs by providing direction, while leaders help people do their jobs through planning and budgeting.

o   Managers help people do their jobs by problem solving, while leaders help people do their jobs by providing direction.

 

o   Managers help people do their jobs by providing direction, while leaders help people do their jobs by accomplishing organizational agendas.

 

 

Question 15

Marc supported Mitt Romney in the 2012 presidential election. According to attribution theory, when Barak Obama won instead, Marc most likely

 

o   accepted that Obama was probably the better candidate.

o   felt silly for having thought Romney would win.

o   refused to accept the election as legitimate

o   predicted that Obama would fail as a president

 

 

Question 16

Which of the following qualities is NOT part the five-factor model of personality?

 

o   agreeableness

o   extraversion

o   expertise

o   emotional stability

 

 

Question 17

Martin is well liked by his peers and influences them using his personality, attitude, and behavior. What kind of power does Martin most likely have?

 

o   legitimate

o   expertise

o   coercive

o   referent

 

 

 

Question 18

Which of the following is NOT a category of barriers to interpersonal communication?

 

o   individual differences among employees

o   situational factors, such as outside noise

o   transmission problems, such as telephone static

o   informal communication networks, such as the grapevine

 

 

Question 19

Which of the following is NOT a limitation of a virtual team?

 

o   It can be expensive to get virtual teams together.

o   Virtual teams have a difficult time picking up on paraverbal and nonverbal cues.

 

o   Virtual teams suffer from reduced socialization.

o   It can be difficult to schedule virtual team meetings.

 

 

 

Question 20

All of the following are examples of formal groups EXCEPT for a

 

o   command group

o   friendship group

o   project group

o   committee

 

 

Question 21

What makes communication dynamic?

 

o   It is usually exciting, because transmitting messages can be exhilarating.

o   It is constantly changing, because messages feed other messages.

o   It is always irreversible, because we cannot take back what we say.

o   It is usually complex, because messages have many layers of meaning.

 

 

Question 22

All of the following factors increase group cohesion EXCEPT

 

o   the presence of an outside threat

o   member interdependence

o   member heterogeneity

o   high status

 

 

Question 23

What may accompany the adjourning stage of group performance?

 

o   a sense of uncertainty

o   a sense of unity

o   a sense of loss

o   a sense of conflict

 

 

Question 24

Whenever Paula works in a group, she gives less effort than when she works individually. What term best describes this scenario?

 

o   groupthink

o   group cohesiveness

o   social loafing

o   sender disability

 

 

Question 25

That communication within an organization is continuous means that ___________.

 

o   sometimes it is better for managers to say nothing

o   it is possible to eliminate barriers to interpersonal communication

o   the same message is continuously repeated to different people

o   managers are always communicating, whether they speak or not

 

 

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