BUS 310 Week 8 Discussion | Assignment Help | Strayer University
- strayer university / BUS 310
- 30 Aug 2020
- Price: $8
- Other / Other
BUS 310 Week 8 Discussion | Assignment Help | Strayer University
BUS 310 Week 8 Discussion
Three months ago, you decided to hire freelance workers because the
company was overloaded by data processing work (due to the growth of the
company). Today is the last Friday of the month and you have to process the
invoices from the freelance workers. The freelance workers are doing an
excellent job processing the invoices. The amount of hours used to complete the
work, however, increases each month. Last month, the
freelancers' time sheets showed they spent an average of 18 hours to go
through the data for one client. This month, the freelancers spent an average
of 25 hours per account. This is troubling since it took in-house processing
5–7 hours to go through the data for one client. The most inexperienced
employee on the team took nine hours to process one client's account.
You discussed the situation with another manager and he suggested using
a software program called EyeSpy that takes pictures of freelancers' computer
screens and records keystrokes and mouse clicks periodically throughout the
day. At the end of each week, you can drill down by worker, examining their
productivity to give you an accurate report of who is doing what while on the
clock.
·
Should the company be allowed to install the EyeSpy software to monitor
performance? If not, what other suggestions do you have on finding out why
there are variations in the freelancer's time sheet?
·
Is it legal for organizations to monitor the performance of the
employees without telling them? Why or why not?
USA 
India