Question 1
According to research, what was most cited as a barrier to team success?
Select one:
a. Ineffective communication
b. Lack of goal setting
c. Keeping moral high
d. Lack of role clarity
e. Lack of trust
Question 2
Not yet answered Marked out of 1.00
Flag question
Question text
A set of leader characteristics that reflect high level of effort and a high need for achievement is identified as:
Select one:
a. drive.
b. motivation.
c. effort power.
d. integrity.
Question 3
Not yet answeredMarked out of 1.00
Flag question
Question text
Leaders who relate to others to serve their needs and enhance their personal growth while strengthening the organization are known as:
Select one:
a. bridge leaders.
b. servant-leaders.
c. shared leaders.
d. lateral leaders.
Question 4
Not yet answered Marked out of 1.00
Flag question
Question text
Leaders who emphasize scheduling, maximizing efficiency and setting perfect goals are:
Select one:
a. consideration-centered.
b. task-oriented.
c. employee-centered
d. initiating structure.
Question 5
Not yet answered Marked out of 1.00
Flag question
Question text
Path-goal theory is concerned with:
Select one:
a. the relationship of follower maturity to leader behaviors.
b. the level of participation that a leader might allow a workgroup to assume under varying conditions
c. how leaders influence subordinate's perceptions of their work and how their goals might be attained.
d. the personal style of the leader in combination with the maturity level of followers.
Question 6
Not yet answered Marked out of 1.00
Flag question
Question text
The right or authority to tell employees what to do and they are obligated to comply with the order is referred to as:
Select one:
a. legitimate power.
b. referent power.
c. coercive power.
d. expert power.
Question 7
Not yet answered Marked out of 1.00
Flag question
Question text
Strategic leadership is characterized by:
Select one:
a. day-to-day coaching.
b. guidance and corrective feedback.
c. support and corrective feedback.
d. purpose and meaning for the organization.
Question 8
Not yet answered Marked out of 1.00
Flag question
Question text
Integrity as an identified leadership trait refers to:
Select one:
a. rationality.
b. honesty and credibility.
c. self-discipline.
d. the ability to overcome obstacles.
Question 9
Not yet answered Marked out of 1.00
Flag question
Question text
Which of these occurs when individuals believe that their contributions are not important, that others will do the work for them or that their lack of effort will go undetected?
Select one:
a. Social facilitation effect
b. Social Loafing
c. Social conflict
d. Loss of self-esteem
e. Social integrating
Question 10
Not yet answered Marked out of 1.00
Flag question
Question text
The need found at the bottom of Maslow's hierarchy is
Select one:
a. ego.
b. physiological.
c. safety
d. self-actualization.
e. social.
Question 11
Not yet answered Marked out of 1.00
Flag question
Question text
The three basic stages of implementing change within an organization are
Select one:
a. unfreezing, freezing and thawing.
b. storming, norming and performing.
c. mobilizing, moving and fastening.
d. planning, instituting and evaluating.
e. unfreezing, moving and refreezing.
Question 12
Not yet answered Marked out of 1.00
Flag question
Question text
____________ power to dominant when a leader is followed due to his or her charisma.
Select one:
a. Referent
b. Expert
c. Reward
d. Legitimate
Question 13
Not yet answered Marked out of 1.00
Flag question
Question text
Which of the following statements about group norms is true?
Select one:
a. Norms about knowledge sharing hinder team performance.
b. They are usually negative and destructive.
c. They are positive because they are developed toward accomplishing the tasks of the organization.
d. They are different sets of expectations of how various individuals should behave.
e. They are shared beliefs about how the group members should think and behave within the group.
Question 14
Not yet answered Marked out of 1.00
Flag question
Question text
Performance standards can be set with respect to which of the following?
Select one:
a. Quality, time used, and quantity.
b. Quality, temperament, and cost.
c. Quality, time used and functionality.
d. Quantity, quality, and temperament.
Question 15
Not yet answered Marked out of 1.00
Flag question
Question text
As groups develop, they go through which of the following stages?
Select one:
a. Warming
b. Growing
c. Achieving
d. Storming
e. Regulating
Question 16
Not yet answered Marked out of 1.00
Flag question
Question text
Forces that energize, direct and sustain a person's efforts are known as
Select one:
a. leadership
b. psychological contract.
c. management.
d. None of the answers are correct.
e. power
Question 17
Not yet answered Marked out of 1.00
Flag question
Question text
The amounts a corporation owes to creditors are referred to as
Select one:
a. stockholders' equity.
b. ROI.
c. leverage.
d. liabilities.
e. assets.
Question 18
Not yet answered Marked out of 1.00
Flag question
Question text
A leader is
Select one:
a. someone with authority over others.
b. someone who influences others to attain goals.
c. someone well-respected by others.
d. strategic level manager.
e. a top level manager in a firm or business.
Question 19
Not yet answered Marked out of 1.00
Flag question
Question text
A small number of people with complementary skills who are committed to a common purpose, set of performance goals and approach for which they hold themselves mutually accountable is referred to as a
Select one:
a. team.
b. virtual team.
c. quality circle.
d. work force.
e. work group.
Question 20
Not yet answered Marked out of 1.00
Flag question
Question text
The process of comparing the organization's practices and technologies to that of the industry's standards is known
as Select one:
a. scanning.
b. feasibilty analysis.
c. innovation.
d. benchmarking.
e. technology.
Question 21
Not yet answered Marked out of 1.00
Flag question
Question text
Which of the following is best described as a mental image of a possible and desirable future state of the organization?
Select one:
a. Vertical communication
b. Leadership
c. Horizontal communication.
d. Vision
e. Mission
Question 22
Not yet answered Marked out of 1.00
Flag question
Question text
The theory that added the idea that the maturity of followers is a key situational factor is:Select one:
a. Leader substitute theory
b. Fiedler's contingency theory
c. Hersey and Blanchard's situational theory
d. Path-goal theory
Question 23
Not yet answered Marked out of 1.00
Flag question
Question text
Which type of control takes place while plans are being carried out?
Select one:
a. Preliminary control
b. Feedforward control
c. Concurrent control
d. Feedback control
Question 24
Not yet answered Marked out of 1.00
Flag question
Question text
A form of leadership in which the leader solicits input from subordinates is referred to
as Select one:
a. autocratic leadership.
b. subordinated leadership.
c. democratic leadership.
d. laissez-faire.
e. participation in decision-making.
Question 25
Not yet answered Marked out of 1.00
Flag question
Question text
According to Organizational Behavior Modification theory, positive consequences that motivate behavior are referred to as:
Select one:
a. consequences.
b. effectors.
c. behavioral antecedents.
d. reinforcers.
Question 26
Not yet answered Marked out of 1.00
Flag question
Question text
Motivation refers to forces that
Select one:.
a. are basically involuntary.
b. energize, direct and sustain a person's efforts.
c. all of the answers are correct.
d. are acquired through education.
e. none of the answers is correct.
Question 27
Not yet answered Marked out of 1.00
Flag question
Question text
The reward a worker derives directly from performing the job itself is referred to as:
Select one:
a. job enrichment.
b. extrinsic reward.
c. intrinsic reward.
d. job enlargement.
Question 28
Not yet answered Marked out of 1.00
Flag question
Question text
The effort-to-performance link in expectancy theory is called:
Select one:
a. motivational forces.
b. expectancy.
c. outcomes.
d. instumentality.
Question 29
Not yet answered Marked out of 1.00
Flag question
Question text
Bureaucratic control deals with:
Select one:
a. market forces.
b. economic forces.
c. pricing mechanisms.
d. rules and regulations.
Question 30
Not yet answered Marked out of 1.00
Flag question
Question text
Any process that directs the activities of individuals toward achieving organizational goals is Select one:
a. directing.
b. control.
c. planning.
d. budgeting.
e. clan control.
Question 31
Not yet answered Marked out of 1.00
Flag question
Question text
An interference in the system of communication that blocks perfect understanding is referred to as
Select one:
a. dialogue.
b. communication.
c. noise.
d. static.
e. filtering.
Question 32
Not yet answered Marked out of 1.00
Flag question
Question text
The transmission of information and meaning from one party to another through the use of shared symbols is referred to as
Select one:
a. communication.
b. dialect.
c. symbolism.
d. negotiating.
e. discussion.
Question 33
Not yet answered Marked out of 1.00
Flag question
Question text
Which type of communication is the richest medium because it offers a variety of cues in addition to words?
Select one:
a. Face-to-face
b. Electronic
c. Two-way
d. One way
e. Nonverbal
Question 34
Not yet answered Marked out of 1.00
Flag question
Question text
A parallel team can be best described by which of the following?
Select one:
a. The team is responsible for making goods or doing services.
b. It works to solve a particular problem.
c. Members are relieved of their usual duties while on the team.
d. It works on long-term projects.
Question 35
Not yet answered Marked out of 1.00
Flag question
Question text
_______________ is a situational model that focuses on the participative dimensions of leadership, or how leaders go about making decisions.
Select one:
a. Path-goal theory
b. Leaders substitutes theory
c. Fiedler's contingency model
d. The Vroom model
Question 36
Not yet answered Marked out of 1.00
Flag question
Question text
Alderf's ERG Theory focuses on:
Select one:
a. existence needs, relatedness needs, and growth needs.
b. effort, return, and goal setting.
c. existentialism, relativity, and governance.
d. expectancy, risk, and growth.
Question 37
Not yet answered Marked out of 1.00
Flag question
Question text
The last step in the control process is:
Select one:
a. determining deviations.
b. measuring performance.
c. taking corrective action.
d. comparing performance.
Question 38
Not yet answered Marked out of 1.00
Flag question
Question text
The ability to influence others is referred to as:
Select one:
a. motivation.
b. power.
c. charisma.
d. cohesion.
Question 39
Not yet answered Marked out of 1.00
Flag question
Question text
The most important needs for managers, according to McClelland, are the needs for:
Select one:
a. achievement, affiliation, and power.
b. equity and fair treatment.
c. existence, relatedness, and growth.
d. motivation and hygiene.
Question 40
Not yet answered Marked out of 1.00
Flag question
Question text
The performance-to-outcome link in expectancy theory is called:
Select one:
a. valence.
b. expectancy.
c. equity.
d. instrumentatility.
Question 41
Not yet answeredMarked out of 1.00
Flag question
Question text
Withdrawing or failing to provide a reinforcing consequence is referred to as:
Select one:
a. extinction.
b. negative reinforcement.
c. expectancy.
d. organizational behavior modification.
Question 42
Not yet answered Marked out of 1.00
Flag question
Question text
Herzberg's theory describing hygiene and motivators as factors affecting peoples work motivation and satisfaction is referred to as:
Select one:
a. two-factor theory.
b. path-goal theory.
c. equity theory.
d. the hierarchy of needs.
Question 43
Not yet answered Marked out of 1.00
Flag question
Question text
_____________ is a change in technology, a departure from previous ways of doing things.
Select one:
a. Innovation
b. Technology
c. Invention
d. Intervention
e. Process
Question 44
Not yet answered Marked out of 1.00
Flag question
Question text
Which type of power is dominant when a leader is respected for his knowledge?
Select one:
a. Reward power
b. Legitimate power
c. Referent power
d. Expert power
Question 45
Not yet answered Marked out of 1.00
Flag question
Question text
For goals to be motivating, they must be
Select one:
a. quantifiable.
b. disliked by employees.
c. open-ended.
d. subjective
e. easy to achieve.
Question 46
Not yet answered Marked out of 1.00
Flag question
Question text
Which situational approach theory postulates that effectiveness depends on the personal style of the leader and the degree to which the situation gives the leader power, control and influence over the situation?
Select one:
a. Fiedler's contingency model
b. Path-goal theory
c. The Vroom model
d. Hersey and Blanchard's situational theory
Question 47
Not yet answered Marked out of 1.00
Flag question
Question text
An evaluation of the effectiveness and efficiency of various systems within an organization is called a:
Select one:
a. internal audit.
b. management audit.
c. external audit.
d. Six Sigma analysis.
Question 48
Not yet answered Marked out of 1.00
Flag question
Question text
Which type of power is dominant when a leader utilizes his/her ability to control punishments?
Select one:
a. Reward power
b. Coercive power
c. Expert power
d. Legitimate power
e. Referent power
Question 49
Not yet answered Marked out of 1.00
Flag question
Question text
Which of these are voluntary groups of people drawn from various product teams who make suggestions about quality, but have no authority to make decisions or execute?
Select one:
a. Semi-autonomous work groups
b. Management teams
c. Quality circles
d. Self-designing teams
Question 50
Not yet answered Marked out of 1.00
Flag question
Question text
A theory stating that people assess how fairly they have been treated according to outcomes and inputs is referred to as:
Select one:
a. equity theory.
b. quality of work life.
c. ERG theory.
d. empowerment.
USA 
India