MGT 455 WEEK 4 PROBLEM 6.19

MGT 455 WEEK 4  PROBLEM 6 19 
      Houston North Hospital is trying to improve its image
by providing a positive experience for its patients and their relatives. Part of the “image” program involves providing tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data:

DAY		NO. OF UNSATISFIED		SAMPLE SIZE
			PATIENTS
1				24					100
2				22					100
3				8					100
4				15					100
5				10					100
6				26					100
7				17					100

Construct a p-chart that plots the percentage of patients unsatisfied
with their meals. Set the control limits to include 99.73% of the random variation in meal satisfaction. Comment on your results. PX

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