PSYC 305 Midterm Exam

PSYC 305 Midterm Exam
TCO 2 Almost always listed as important for leadership success is are ____Points 3
Basic intelligence
Clear and strong values
High level of personal energy
All of the above
Training
TCO 2 Qualities belonging potentially to everyone but possessed more fully by leaders include all of the following except ____Points 3
Vision and enthusiasm
Stability and concern for others
Self-confidence and persistence
Vitality and integrity
Hearing and size
(TCO 2) Problems with ____, ____, and _____ are fertile fields for emotional instability that can reduce leadership effectiveness. (Points : 3)
Methods, procedures, and processes
Plant, equipment, and supplies
Products, environment, and government
Alcohol, money, and relationships
Education, liquidation, and infiltration
(TCO 2) Even if the spirit is willing, _____ and _____ are needed to fulfill the tasks of leadership. The leader needs ____. (Points : 3)
Strength and stamina; vitality
Money and machines; planning
Manpower and methods; organization
Order and materials; control
None of the above
(TCO 2) In ____, Stuart Levine and Michael Crom write about building trust in the workplace. His prescription includes ____, ____, and ____. (Points : 3)
“Habits of the Heart”; respect society- rules, trust in time, and end bitterness
“The Road Less Traveled”; never travel alone, always take a friend, and be dependable
“A Great Place to Work”; do what you love, lend a helping hand, and be considerate
“The Leader in You”; deal openly with everyone, keep promises, and care about people
None of the above
(TCO 2) Different kinds of intelligence include all of the following except: (Points : 3)
Verbal/linguistic
Logical/mathematical
Visual/spatial
Bodily/kinesthetic
Memory/recall
(TCO 2) Over time, the shift in emphasis for business success has been from _____ to ____. (Points : 3)
Communities to systems
Command and control to relationship management
Innovation to hierarchy
Team building to skill building
None of the above
(TCO 2) _____ describes how difficult the leader- job can be: “Since no important decision ever pleases everyone in an organization, the leader must also absorb the displeasure, and sometimes the severe hostility, of those who would have taken a different course.” (Points : 3)
Peter Drucker
Margaret Wheatley
Chris Argyris
Douglas McGregor
Ken Blanchard
(TCO 2) In the passage, “He Made Me Feel Important,” Vince Lombardi influenced his players because of his: (Points : 3)
Physical size Charismatic personality
Native intelligence
Personal insecurity
Job knowledge
(TCO 2) An important factor in determining leadership effectiveness is _____ based on preferred styles of leading and following. (Points : 3)
The number used
Income and geography
Size and distance
Leader-follower compatibility
All of the above
(TCO 5) The leadership philosophy behind quality improvement efforts is both ____, based on ____, and ____, concerned with ____. (Points : 3)
Technical; information systems; and strategic; business ethics
Hard; scientific management, and soft; human side of work
Masculine; support; feminine; power
Current; empirical data; historic; social influence
None of the above
(TCO 2) Ghiselli identified six traits as being important for effective leadership. Which of the following is not one of them? (Points : 3)
Supervisory ability
Initiative
Intelligence
Strong ego
(TCO 2) The cornerstone of Shackleton- leadership behavior included all but one of the following: (Points : 3)
Leading by example
Communicating a vision
Keeping records
Maintaining a positive attitude
(TCO 3) A leader- use of _____ and _____ is effective only for a short period of time. (Points : 3)
Psychological size and overbearance
Experience and skill Patience and understanding
Knowledge and ability
None of the above
(TCO 3) Employee participation has been shown to have a _____ impact on business success. (Points : 3)
Positive
Negative
Neutral
None of the above
(TCO 5) Deming worked with the _____ and helped to rebuild their economy. (Points : 3)
English
Japanese
Germans
Soviets
(TCO 3) Good ways to be a servant leader include: (Points : 3)
Get out of the executive suite and onto the floor
Get out of the headquarters and into the field
Get out of the ivory tower and into the real world
All of the above
None of the above
(TCO 3) Through _____ and ____, the older community passes on ethics to young people. (Points : 3)
Modeling and socialization
Command and control Self-study and self-leadership
Rules and regulations
Preaching and teaching
(TCO 5) The self-fulfilled person possesses all of the following except: (Points : 3)
Intimacy
Goal-directedness
Accurate perception of reality
No need for privacy
(TCO 5) All of the following motivational levels and psychological needs are correctly matched except: (Points : 3)
First Level - physical needs
Second Level - security needs
Third Level - self-fulfillment needs
Fourth Level - social esteem needs
(TCO 5) A company that promotes communication, employee relations, and the open-door policy would interest an applicant at the: (Points : 3)
Third motivation level
Fifth motivation level
Fourth motivation level
None of these levels
(TCO 3) Beliefs and values of the participative leader include: (Points : 3)
Full and free communication
Reliance on consensus to manage conflict
A basically human bias emphasizing the importance of individuals
All of the above
None of the above
(TCO 5) Physical and emotional needs that motivate behavior include: (Points : 3)
Survival and security
Belonging and respect
Self-fulfillment
All of the above
None of the above
(TCO 5) The nature of one- work is particularly critical in satisfying _____ needs. (Points : 3)
Self-fulfillment
Physical needs
Affiliation needs
Security needs
(TCO 1) A leader- ability to _____ and _____ is essential for leadership success. (Points : 3)
Understand people, deal with them effectively
Understand finance, keep technically proficient
Manipulate others, retain personal power
Live a balanced life, support the arts
None of the above
(TCO 5) Jeffrey Pfeffer shows that _____ correlates positively with motivation, and identifies _____ practices that successful companies share. (Points : 3)
Profit; seven
Safety; three
Enthusiasm; 10
All of the above
None of the above
(TCO 5) Proven policies and techniques that have positive effects on employee morale include all of the following except: (Points : 3)
Introduce a group bonus plan
Increase the amount and types of group interaction Assign whole tasks, including preparatory and finishing work
Eliminate rewards based on job classification
Reduce the number of hierarchical levels
Allow workers to determine their own work methods
(TCO 5) If less than _______  percent of your job is enjoyable, there is a morale problem. (Points : 3)
10
20
40
80
(TCO 5) A continuum of empowerment, least to most, is as follows: (Points : 3)
Scientific management, industrial democracy, human relations training
Kibbutzim, job enrichment, collective bargaining
Suggestion box, quality circles, self-directed work teams
Quality improvement teams, safety meetings, labor/management codetermination
None of be above
(TCO 5) The effective leader gives attention to: (Points : 3)
Super stars
Fallen stars Middle stars All of the above
The team, not individuals
(TCO 5) (1) Define and (2) discuss the five sources and types of power (10 points). (3) Using these sources of power, illustrate clearly how a boss (or a teacher) has used their power over you in the past that either went well or did not (10 points). (Points : 20)
(TCO 1,4) (1) Describe the power and influence the use of effective words has in motivation and leadership. Please use specific examples from your personal experience. (2) Describe the role of a participative leader who works with employees and does NOT impose solutions. (Points : 20)