LDR 531 Tiffany Crowe works as a showroom executive at a clothing boutique in London. Today, she is in a
the following concepts best describes Yoder- belief?
feels welcomed by her response. While browsing the store, Crowe helps the customer with products
and passes on her positive mood to the customer. The customer leaves the store feeling content with
a smile on her face. Which of the following best describes this situation?
MBO provides individual employees with
Which of the following statements is true regarding negotiation?
Why is Maslow- theory criticized?
Emotions such as relaxation, serenity, and calmness comprise the ________ mood dimension.
________ refers to evaluative statements or judgments concerning objects, people, or events.
are more satisfied with their jobs than those with negative core self-evaluations. The concept of
Employees with positive core self-evaluations believe in their inner worth and basic competence, and
positive core self-evaluations indicates that
Which of the following statements represents the cognitive component of attitude?
Charles, Anna, Elle, and Adam are college friends and work in New York City. Comfortable living in
New York occurs at about $40,000 a year. Charles makes $24,000 a year, Anna makes $30,000 a
likely to be true with reference to correlation between pay and job satisfaction?
year, Elle makes $50,000 a year, and Adam makes $75,000 a year. Which of the following is most
Which of the following statements is true regarding goal-setting theory?
was passed over for a promotion. She has now composed a list of concerns and plans to discuss the
Susan Daniels works for an event management company and is discontent with her job because she
issue with her supervisor. Daniels’ response to the problem is referred to as
Which of the following statements is true regarding the effects of moods and emotions on decision
making?
expressions.
________ are caused by a specific event, are very brief, and accompanied by distinct facial
Which of the following is an example of deviant workplace behavior?
Self-determination theory proposes that in addition to being driven by a need for autonomy, people
seek ways to achieve
If Alberta is a categorized as a Theory X manager, which of the following behaviors is she most likely
to exhibit?
The church you go to every Sunday is made up of people who have very different lifestyles and are at
different stages in their life. Joanna is a 23-year-old, single parent who works for minimum wage and
decent salary and has few interests and friends outside her office. Jonathan is 60 years old, extremely
shifts from motel to motel for accommodation. Josephine is a single, 45-year-old woman who earns a
wealthy, has a loving family, and enjoys his work. You have decided to apply Maslow- hierarchy of
needs to determine what motivates each of these individuals.
Which of the following needs would most likely motivate Joanna?
Which of the following does cognitive dissonance indicate between two or more attitudes or between
behavior and attitudes?
Gerard Yoder believes that every time he picks up his daughter, Penny, from school, it brings him
good luck. The last time he picked her up from school, he won a lottery ticket. Today, after he
received her from school, he reached his office and found out that he has been promoted. Which of
positive mood and instantly greets and smiles at a customer who walks into the store. The customer
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