LDR 531 With reference to the team effectiveness model, which of the following is one of the key
components of an effective team, included under the category of contextual factors?
specifications. First, he must talk to his immediate supervisor, who will then discuss the issue with
Peter is working on a project. He feels that the parameters need to be changed to meet client
her department director before any change can be implemented. Peter is most likely to be a part
of the ________ type of small-group communication networks.
company, was malfunctioning. Consequently, Greg Hill, one of the front-level managers sent it for
The time attendance system in the production division at MM, an automobile manufacturing
repair. In the meantime, he placed a register where all workers of the production division had to
the time logs, he had certain concerns about a group of employees. In the next week, he
provide their time of entry and exit from the office. At the end of the week, when looking through
personally tracked the time this group of employees spent working and realized that they were
reporting a greater number of working hours than they actually worked. This group engaged in a
barrier to communication called
The informal communication network in an organization is
bicycles. He is the best salesperson on the floor, but he also receives the highest number of
Matt works as a sales representative at Tandem Industries which manufactures and sells
customer complaints for late deliveries. Which of the following, if true, best explains this situation?
The two general approaches to negotiation are ________ bargaining and ________ bargaining.
Which of the following is a unique advantage of lateral communication?
Bonnie Patterson has been a manager for seven years at Wayne and Watson, a legal
consultancy firm. A good part of her workday involves holding meetings and she likes to do work
on a time-bound schedule. For this reason, members of her team receive the agenda at the
beginning of the meeting, followed by some time to contemplate over the issue at hand
individually. Subsequently, the team members present their ideas one after the other, the group
discusses them together, and lastly, a ranking is done to choose the most favored idea. This
represents the ________ approach of group decision making.
The ________ view of conflict focuses on productive resolution of conflicts.
parties to the conflict, that person is using the conflict-handling intention of
When one person seeks to satisfy his or her own interests regardless of the impact on the other
When ________, the result is role conflict.
interdependent jobs and take on many of the responsibilities of their former supervisors.
________ teams are defined as groups of employees who perform highly related or
To retain its edge in the organic health food market, Natura has established a high-priority team
comprised of senior executives from the company- production, marketing, and research
divisions. These employees work together closely to study consumer attitudes about organic
health foods and come up with a closely monitored development and marketing strategy for new
products. This ensures that each division is informed of the specific needs, timelines, and
expected outcomes of the strategy. It also makes Natura a company that adapts to changes in
market trends swiftly. The team Natura uses here is of the ________ type.
Janice Cooper has recently joined a hospital as a part of the internship program prescribed by the
nursing school she attends. Janice, who was inspired to take up this profession by the story of
Florence Nightingale, had very strong ideals about how she should behave as a nurse. She felt
that as a nurse, she must be gentle, pleasant, and caring at all times so she could serve her
patients well, and she often went to great lengths as an intern by putting in extra hours at the
hospital and so on. The scenario reflects Janice-
Jordan is a sales officer who has been underperforming over the last three months. At the last
monthly operations cycle meeting, he was given a warning. As the time for the next meeting
he has been able to obtain in the whole month. Which one of the barriers to effective
draws close, Jordan fears his boss reprimanding him. Two days before the meeting, Jordan informs his manager that he has confirmed six deals in the last few days, one of which involves
multiple orders for their machines. He, however, skips the detail that these are the only six orders
communication is depicted here?
Most people assume that a police officer should behave in a lawful manner, refrain from
of the following terms best represents these beliefs?
demonstrating favoritism to any particular group, and do his or her best to uphold the law. Which
decisions.
When ________ is of importance in decision making, group decisions are preferred to individual
movements, intonations, facial expressions, and physical distance to communicate?
Which of the following forms of communication is characterized by the use of only body
appraisal of alternative courses of action.
________ is defined as a phenomenon in which the norm for consensus overrides the realistic
Shirley Shands is a hard worker but Debra, her manager, is irritated with her. While Debra
concedes that Shirley- work gives her no cause for complaint, Debra is tired of the interruptions
in her work because of Shirley asking for repeated clarifications over what exactly she has to say
in e-mails or phone calls. She often requests Debra to proofread her e-mails before sending
them, and Debra feels she sends too many e-mails instead of just speaking to the person
concerned. From the scenario, we can conclude that ________.
decide how to allocate scarce resources?
Which of the following terms best describes the process that occurs when two or more parties
Which of the following is desirable when a crucial project is delegated to a virtual team?
and complete a project from a new client. Many of the employees on this team are apprehensive
Synergy Inc. has recently assigned some of its best employees to form a cross-functional team
about the structure and dynamics of how they will function as a group and accomplish this goal.
To energize the employees, their immediate manager is holding a meeting with them next week
where he will provide them some additional training in strategies and methods that may work well
for the team. The manager- initiative to hold this meeting fulfills the ________ function of
communication
Which of the following statements is true regarding conflict?
A collectivist Chinese manager is most likely to use which of the following techniques for conflict
management?
• 26
experience
As a consequence of the information circulated by the grapevine in an organization, employees
planning to introduce a new refrigerator model. The marketing manager at Genepa has
Genepa Corporation manufactures home appliances and other electronic products. Genepa is
employees in the marketing department. Which of the following is most likely to be the best form
developed a marketing plan for this new product and wants to communicate this plan to all the
of communication for communicating this plan?
USA 
India