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Managers can enhance their personal power by building expertise True/False 1. The effective manager is one who succeeds in building and maintaining high levels of both position power and personal power over time. 2. A manager’s personal power can be enhanced by demonstrating to others that his or her work unit is highly relevant to organizational goals and can respond to urgent organizational needs. 3. Three personal c ...

Other / Other 28 Mar 2016

Form of personal power is Mike using 1. Ralph makes it a point to always offer help in technical areas in which he is skilled and knowledgeable. His subordinates trust his judgment, and form one of the most productive units in the company. What type of power is Ralph exerting? a) legitimate power. b) coercive power. c) referent power. d) reward power. e) expert power. 2. In leading his work team on any project, Mike and the t ...

Other / Other 28 Mar 2016

Changes in a job that are designed to increase job breadth 1. Research results on the job characteristics model have found all of the following EXCEPT: a) job enrichment can fail when job requirements are increased beyond the level of individual capabilities or interests. b) positive job characteristics impact performance more strongly for high-growth need individuals than for low-growth need individuals. c) job characteristics affec ...

Other / Other 28 Mar 2016

Managers can attempt to forecast future political actions 1. Political skills as an antidote for stress include all of the following EXCEPT: a) the ability to use practical intelligence. b) the ability to be calculating and shrewd about social connections. c) the ability to match the right people for the right jobs based on experience and skills. d) the ability to inspire trust and confidence. e) the ability to deal with individu ...

Other / Other 28 Mar 2016

The four bases of personal power 1. A manager who withholds positive outcomes, such as special assignments or bonuses, as a means for controlling the behavior of employees is using which type of power? a) legitimate power. b) expert power. c) coercive power. d) process power. e) reward power. 2. Consider a financial analyst who reviews, analyzes, and makes recommendations regarding investment proposals from other organizati ...

Other / Other 28 Mar 2016

Research on the various ways of exercising 1. Which strategy for exercising relational influence can be described as “using the exchange of benefits as a basis for negotiation?” a) assertiveness. b) sanctions. c) bargaining. d) reason. e) coalition. 2. Which one of the following strategies for exercising relational influence can be defined as “using a direct and forceful personal approach?” a) asser ...

Other / Other 28 Mar 2016

Position power is available to a manager solely True/False 1. To accept and follow a manager’s order, the subordinate does not need to understand how the proposed action will help the organization. 2. A zone of indifference is the range of authoritative requests to which a subordinate is willing to respond without subjecting the directions to critical evaluations or judgment. 3. According to Chester Barnard, directiv ...

Other / Other 28 Mar 2016

The key to expanding the amount of available power in an organization 1. When an organization attempts to move power down the hierarchy, it must also alter the existing pattern of __________. a) personal power. b) individual power. c) special power. d) position power. e) exclusive power. 2. When embarking on an empowerment program, management needs to recognize the current zone of indifference and systematically move to: ...

Other / Other 28 Mar 2016

Defending turf is a method of political self-protection 1. __________ is a political self-protection approach of redirecting responsibility by claiming to be an early supporter of something that turns out to be successful, or one who had initial reservations if a programs fails. a) passing the buck. b) buffing (or rigorous documentation). c) preparing a blind memo. d) rewriting history. e) scapegoating. 2. __________ is a pol ...

Other / Other 28 Mar 2016

Friendliness, assertiveness, bargaining, and higher authority True/False 1. A manager’s referent power is increased by characteristics that enhance his or her “likeability” and create personal attraction in relationships with other people. 2. Most managers attempt to increase the visibility of their job performance by: expanding the number of contacts they have with senior people, making oral presentations of writt ...

Other / Other 28 Mar 2016